MS02003
HEALTH PROMOTER COMMUNITY ENGAGEMENT SUPERVISOR
Level 7
Career Path
Reports to (Hierarchical)
HPCE Manager (In case of absence this can be under Project Medical Referent, Nurse Activity Manager, Medical Activity Manager or Project Coordinator).
Reports to (Functional)
HPCE advisor or HPCE focal point
Job Family
Medical and Paramedical / Operations
Relations: Internal
HP Officers, Community Health Educators, Community Health Workers, Counsellor-Educators; Digital HP officers.
Main Purpose
With the support and guidance of the HPCE Manager, responsible for implementing the HPCE strategy / workplan, with community participation, and supervising the HPCE activities and HP teams working in the communities or the health facilities, according to the project objectives, MSF values, standards and pro-cedures.
Accountabilities
HPCE strategy, activities and monitoring:
- Actively contribute to the design/adaptation of the HPCE strategy / workplan.
- Lead and follow up on the implementation of the HPCE strategy / workplan, according to the chronogram.
- Support participatory approaches and regular patient/community consultations before and during implementation of the HPCE strategy.
- Organizing health awareness sessions for MSF's medical and non-medical staff
- Support in the design of health education materials and participatory methods, applying the right process (pretesting, validation of content, translation).
- Contribute to rapid assessments and surveys.
- Actively support in the systematic collection, encoding and reporting of community feedback and rumours.
- Support the implementation of community-based surveillance (data collection, active case finding, tracing, linkage to care.
- Responsible for the planning and organization of community meetings (in collaboration with HPCE Manager).
- Contribute to the community mapping.
- Monitoring: Ensure the availability of the data collection tools; the data encoding in the data base and the quality check.
- Monitoring: Contribute to the analysis of the monitoring data and look for adjustement (in collaboration with HPCE manager), monthly reporting (MMR, sitrep,…).
Team management:
- Contribute to evaluation of the HP team (with the HPCE manager).
- Contribute to the development plan for the HP team.
- Training: Contribute to the needs assessment, design and implementation of training for the HP team, in collaboration with the HPCE manager.
- Organize regular and systematic supervision of the HP activities and provide on the job-coaching.
- Ensure the planning and practical organisation of the activities for the HP team (HP roaster).
- Ensure the organisation of regular HP team meetings.
Education
Desirable: bachelor diploma in social sciences, social work, behavioural sciences, public health, community health, nursing. Essential: secondary school diploma.
Experience
Essential: At least 2 years’ experience in: • health promotion • team management experience • program implementation Experience qualitative methodology is highly desirable.
Language Level Description
B1 Independent User
Threshold or intermediate
- Can understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc.
- Can deal with most situations likely to arise while travelling in an area where the language is spoken.
- Can produce simple connected text on topics that are familiar or of personal interest.
- Can describe experiences and events, dreams, hopes and ambitions and briefly give reasons and explanations for opinions and plans.
Technical Skills
Data management
Autonomous
Able to provide routine data analysis
Person / material hygiene
Autonomous
Able to supervise use of PPE in a service or department
Infection control
Under Supervision
Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelinesL1 Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelines
Food Hygiene
Under Supervision
Capable to implement basic food hygiene principles (cleaning, storage)
Understand principle of food transformation( process, transformation, storage)L1 Capable to implement basic food hygiene principles (cleaning, storage)
Understand principle of food transformation( process, transformation, storage)
Pharmacy
Expert
Able to perform rational use of prescription analysis
Able to ensure quality control on drug management
Knowledge of drugs: action, interaction and side effects
Able to evaluate the quality level of patient therapy education
Mastery of pharmacy management softwareL4 Able to perform rational use of prescription analysis
Able to ensure quality control on drug management
Knowledge of drugs: action, interaction and side effects
Able to evaluate the quality level of patient therapy education
Mastery of pharmacy management software
Stock
Under Supervision
Able to manage ward/OT material stock (inventory, refilling)
Able to evaluate equipment status (availability, functioning)
L1 able to manage ward/OT material stock (inventory, refilling)
Able to evaluate equipment status (availability, functioning)
Counseling
Under Supervision
Able to perform basic counseling and/or educational sessions under supervision
Able to identify cases presenting psycho-social problems
Social Sciences methodology
Autonomous
Able to collect data using social sciences techniques such as semi structured interview, focus group discussion, etc. and write a report with practical recommendations for the project
Health promotion
Autonomous
Perform all HP activities of prevention, education and mobilization
Apply a range of different approaches to HP ( 3 different approaches and more).
Knowledge of socio-economical context, capacity to identify its key people and to make them sensitive to MSF objectives
Manage a range of medical topic (three or more)
Adapt the existing messages and tools to the context
Nutrition
Under Supervision
Understand of therapeutic feeding principles
Transversal Competencies
Commitment to MSF’s Principles
Demonstrates loyalty, awareness and respect for MSF’s values
- Expresses his/her interest by talking/asking/giving informed opinions about MSF’s activities.
- Expresses he/she wants to work with MSF because of its principles and mission.
- Overtly expresses his/her satisfaction at belonging to MSF and defends MSF’s social mission.
- Refers to beneficiaries* when speaking about his/her own work.
- Always transmits a positive image of MSF in front of both colleagues and external people.
- Translates the principles of MSF into actions.
Behavioural Flexibility
Adapts behaviour to the needs of the situation
- Accepts decisions which are not completely in line with his/her personal opinions.
- Is flexible in applying and adapting procedures.
- Adapts his/her behaviour to the characteristics of the interlocutor and/or situation.
- Learns from problems and difficulties, becoming more competent at resolving similar situations in the future.
- Looks for adaptable solutions in order to achieve objectives.
- Reassesses priorities when circumstances change, focusing on objectives.
Stress Management
Understands other people’ s stress
- Has an understanding attitude towards other people’s mistakes and shortcomings.
- Gives calm and polite answers and repeats them patiently if necessary.
- Uses techniques or plans activities to manage his/her own stress.
- Responds and acts constructively in conflictive situations.
Results and Quality Orientation
Works towards objectives, preserving established standards
- Perseveres until the objectives of the job and the team have been met.
- Complies with the procedures, processes and rules set by MSF.
- Is aware that the purpose of his/her job is to meet the specified objectives.
- Is autonomous.
- Mobilizes resources.
- Analyses problems and constraints.
Teamwork and Cooperation
Shares information and coordinates with team and/or others
- Shares significant information in a timely manner and actively seeks the opinion of team members or others through empathetic communication.
- Allows others to question work/input if this leads to improvement.
- Coordinates with other team members to ensure that common objectives are achieved.
- Shows interest in and empathy with team members.