Level   12

Reports to (Hierarchical)

Head of Mission

Reports to (Functional)

International Office, Coms Coordinators Platform

Job Family


Main Purpose

Being the MSF regional focal point for media in order to generate a better understanding of MSF’s operations and to raise awareness about humanitarian crises in the region. Acting as a regional coordinator and adviser for MSF sections’ on communication strategy, advocacy when need be and effective management of crisis communications in particular related to security incidents. In case of an emergency the RCC is the first responder and provides support to field coms teams in the region.


1. Media management in the region

  • Serve as the MSF media focal point in the region. Build and maintain a performant and strategic network with regional and international media and correspondents
  • Profile MSF’s work, projects, and concerns on humanitarian crises in the region among regional and international media. Advise on media opportunities and flag best dissemination strategies for getting MSF communication covered by correspondents.
  • Support MSF press officers in correcting errors in reporting or and advise in developing strategies and ways of correcting misrepresentation in media.
  • Facilitate and Organize press briefings for international and regional press
  • Facilitate journalists’ field visits to MSF projects and pitch key issues / projects to journalists.
  • Act as a spokesperson for MSF communication if need be
  • Coach MSF spokespeople and provide media training for any field staff dealing with the media in the region
  • Be available to act as emergency press officer and crisis info focal point during emergencies /crisis/incident in the region. Be able to deploy and provide strategic communication support during the first days of a new emergency or a crisis situation in the region either in situ or by proxy. Prepare in terms of set up for the arrival of an emergency field com officer. 2. Strategize and coordinate MSF communication efforts in the region
  • Maintain an “early warning system” on regional issues and news. Monitor major media trends for specific locations and provide this analysis to MSF heads of mission and communication staff.
  • Coordinate the development of communications strategies in the region and support communication advisers/field staff to develop and drive through intersectional strategies and agreements.
  • Liaise with MSF field communications officers in the region to provide support and enhance coherence and output of MSF communications on specific issues and themes.
  • Provide communications advice on regional issues: advise the field on specific communications issues relevant for the region.
  • Timely flagging of communications opportunities and risks (that may require reactive support).
  • Advise on public positioning in relation to key issues.
  • Provide analysis on how other organisations communicate on key issues and provide insight into their public agendas; networking with communications officials of UN/other agencies and NGOs based in the region.
  • Liaise with the HAART and MSF advocacy representatives in the region to increase synergy between bilateral efforts and public comms initiatives in the region.
  • Represent MSF in regional representation forum (related to public communication) and relay MSF concerns, priorities. 3. Other tasks in support to communication content in the region
  • Facilitating the identification + recruitment of cameramen and photographers in the region.
  • Provide information/data to the MSF com network related to MSF operational projects, presence in the region. 4 . Establishing Communication Unit
  • The Regional Communication Officer will be responsible for the set-up of a communication /Unit/office in the place where He/she is located.
  • He/she may recruit and supervise the work of a regional communication assistant (s) who will be placed under his/her responsibility (assigning tasks, overseeing quality of work, proceed with evaluation).
  • The RCC is responsible for the management of the annual regional Communications budget 5. Place within the organisation / Portfolio
  • The Regional Communication coordinator is an intersectional position that seeks to facilitate public communication for all MSF sections. In order to do so he/she is in permanent contact with the Communications teams in the OCs and with the Heads of Mission. Regular visit to the field teams will be compulsory.


Essential: degree in Journalism, Communications, Humanitarian affairs, Political Sciences or related university degree


  • Essential: previous working experience of at least -5 years in communications, journalism or public relations.
  • Essential: previous working experience in media management, coordinating communication strategies notably at time of emergencies/crisis and content production
  • Essential: experience with MSF or other international NGOs in developing countries
  • Key (experience?) interest in the region and in humanitarian related matters
  • Previous experience in overseas work
  • Excellent management and communication skills, outgoing personality, good representation.
  • Desirable: Social media skills

Language Level Description

C1  Proficient User

Effective Operational Proficiency or advanced

  • Can understand a wide range of demanding, longer texts, and recognise implicit meaning.
  • Can express ideas fluently and spontaneously without much obvious searching for expressions.
  • Can use language flexibly and effectively for social, academic and professional purposes.
  • Can produce clear, well-structured, detailed text on complex subjects, showing controlled use of organisational patterns, connectors and cohesive devices.

Technical Skills

This job doesn't have technical skills.

Transversal Competencies

Strategic Vision

Has an overview and links current actions with organisational objectives

  • Contributes towards the global vision.
  • Relates the objectives of his/her project to MSF’s objectives.
  • Is able to distinguish between working activities that give value to MSF’s objectives and those that do not.
  • Sets and maintains an order of priorities in his/her work according to MSF’s strategic objectives. 

Planning and Organising

Follows up, plans activities and sets priorities

  • Plans actions to be carried out with a medium-term perspective, taking other team members into consideration.
  • Organises his/her own work according to the constraints of the team.
  • Utilises existing tools that are proved to be efficient before coming up with his/her own tools.
  • Works to define timeframes and tasks in groups. 

Teamwork and Cooperation

Builds team spirit within the organisation

  • Fosters and encourages collaboration between members of different teams, services and departments, even in difficult situations.
  • Explains to others (in meetings, speeches, etc.) the importance of working in teams.
  • Acts by example. 


Uses actions and indirect influences to persuade

  • Gives solid and coherent arguments to support his/her points to the interlocutor, stressing the key information.
  • Uses different communication tools and means (internal and external resources) to get the message across.
  • Selects communication strategies to have a persuasive impact on the interlocutor.
  • Seeks backup from experts and third parties to strengthen his/her point of view.
  • Manages his/her emotions. 

People Management and Development

Works on the growth and development of team members

  • Offers each team member an equal opportunity to succeed.
  • Publicly acknowledges good performance and positively reinforces it.
  • Considers the personal development of each team member and proposes an individual development plan. 

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