Level   2

Reports to (Hierarchical)

Logistics Supervisor / Manager / Activity Manager

Reports to (Functional)

Logistics Supervsior / Manager / Activity Manager

Job Family

Logistics and Supply

Main Purpose

Carrying out cleaning activities in the mission according to MSF standards and procedures in order to ensure hygiene and disinfection of materials and surfaces


  • Performing tasks related to hygiene and disinfection according to protocols applied in the service, knowing and applying specific hygiene protocols and security rules .This includes but are not limited to the following:
    • Maintaining clean and disinfected, the infrastructures allocated to his/her position including the furniture, doors, walls and floor and some medical material (rooms of patients, of consultation, laboratory, operating theatre, delivery room, mortuary, waiting room, staff room, storage room, kitchen, bathroom and latrines) applying specific protocols and using the tools and equipment provided. Cleaning floors, equipment, beds, toilets and showers according to protocols and schedule
    • Collecting and evacuating waste produced by medical structures to the designated site, previously sorted by medical staff and emptying out dustbins as often as necessary to ensure an efficient quality of care and safe environment
    • Raising awareness on hygiene and sanitation measures amongst patients, visitors, staff, mothers to use correctly the water distribution points, latrines, hand washing points and washing areas in collaboration with the nursing and health promotion team
    • Filling all water containers every morning (drinking water and hand washing points) and refilling when half full and for hand washing, ensuring soap is available
    • Installing mosquito nets as required for in-patient beds and carrying out laundry activities according to protocols
  • Ensuring proper use, storage and maintenance of the equipment and tools provided. Ensuring availability of hygiene and sanitation products, and draws up orders for on-going needs
  • Reporting any repair or maintenance work needed related to hygiene to the supervisor, as well as any relevant information related to his/her responsibilities


Literacy. Internally trained by MSF


None is required

Language Level Description

A2  Basic User

Waystage or elementary

  • Can understand sentences and frequently used expressions related to areas of most immediate relevance (e.g. very basic personal and family information, shopping, local geography, employment).
  • Can communicate in simple and routine tasks requiring a simple and direct exchange of information on familiar and routine matters.
  • Can describe in simple terms aspects of his/her background, immediate environment and matters in areas of immediate need.

Technical Skills

Facility Management


Be able to use MSF Buphagus software

Explain the basics of the equipment management policy (identification, procedures)

Management of Offices and Workplace Safety


Sound knowledge of safety hazard and related soultions

Sound technical knowledge of the maintenance principles/tools for all the tehcnical services related to the buildings

Ability to understand  and evaluate the pertinency to outsource techical services for building maintenance. 

Ability to organize the use of the buildings according to the security needs (relocation/hybernation)

Familiar woth local rules/laws related to conutry real estate

Vehicle Feet Management


Able to establish approprite technical procedures, tools and follow-up to manage a fleet with more than 10 vehicles (any type).

Be able to define a vehicle replacement strategy, accordig to the needs and deployment conditions

Prooved mastery of mechanical spareparts, (produce 6-month order sparepart, Toyota sparepart form)

Ability to evaluate the pertinency of regional outsurcing  maintenance services, local and regional purchase (veichles and spare part) and renting  of veichles 

Aerial Operations


Able to recognise the needs of a project in terms of aerial operation (flight frequency, possible routings, number of passengers to be transported, etc.) on a regular basis or in the event of emergency (evacuation)

Able to organize aerial operations for a project taking into accounts costraints and actors involved

Able to implement MSF safety policies and protocols with regards to an aerial operation

Information and Communication Technology


Able to explain the MSF IT policy (3S: Security, Standardization, backup System)

Able to perform, verify and re-install a backup

Able to apply installation and maintenance procedures for IT material

Basic knowledge of computer network architecture

Able to follow a logic procedure in order to detect IT problems



Able to install radio equipment (+ independent programming of frequencies and energy).

Able to install the standard means of satellite communications (except for Vsat) and set up standard data transmission.

Able to diagnose a simple malfunction

Construction and Renovation


Capable to define and manage the different phases in a renovation and/or construction project (temporary, semi-premanent and permanent atructures)

Sound knowlegde of MSF construction process

Able to draw a detailed diagram with dimension, orientation and elements of description

Able to guide the technical choice of materials

Able to provide maintenance of a building (up to 200m²) considering the integration of all the other relevant technical families (watsan, energy, etc.)

Good knowledge of local market in terms of materials, technicians, contractors, local law and istitutional actors

Capacity to do basic site planning for structure installation (temporary, semi-premanent and permanent structures)

Water, Hygiene and Sanitation


Explain the various mechanisms of disease transmission via water and excrement.

Be able to implement the “Essential WHS requirements for health structures” (except Vector Control).

Be able to perform water chlorination.

Know how to perform a batch assisted sedimentation (dropdrop, SSD).

Be able to install/operate/maintain MSF pumps (motorised pump, submersible & cellar).

Be able to harvest water through “jetting” technology.

Understand the concept of Vector Control & how to use LNs.

Be able to set up a proper excrement management (calculate volumes, construction of various systems & concrete slabs).

Be able to set up proper a waste water facility (grease trap, infiltration systems).

Be able to set up a proper medical waste facility (+ followup of construction of De Montfort incinerators)

Food Logistics


Good knowlegde of MSF guidelines with regards to fod logistics

Support for Displaced/Homeless Populations/Shelter


Able to explain MSF prerequisites and guidlines related to shelters, NFI distribution and watsan basic requirements

Explain the various MSF standard products.

Able to setup a MSF multipurpose tent, family tent, basic Watsan supply and waste commodities for a family

Responses to Epidemics and Other Infectious Diseases/Vaccination (general)


Good knowledge of MSF tools (guidelines, kits) related to epidemics and vaccination (cold chain, stock, transport) and capable to deploy them



Good Knowlegde of of measure and control tools of the cold chain

Good Knowledge of basic hardware and able to deploy and maintain



Good knowlegde of MSF Cholera guidelines

Able to set up a CTC/CTU under the supervision of an experienced Watsan/Log (water, excrement

management, wastewater, medical waste



Able to conduct a critical review of the suitability, efficacy and efficiency of the safety management of a mission.

Train all those involved in a mission in all aspects of safety (context, risk evaluation,

standard procedures, contingency plans, incident reports and analysis).

Be able to define a safety strategies, and to provide appropriate tools and resources for tis implementation.

Develop and maintain a regional, even international, information network capable of aiding MSF in comprehension and ensuring safety in one or more specific contexts

Transversal Competencies

Commitment to MSF’s Principles

Demonstrates knowledge of and accepts MSF’s principles

  • Respects the choices made by the organisation.
  • Has basic knowledge of MSF’s mission and main activities.
  • Respects and accepts the medical ethics and principles of MSF.
  • Knows the difference between MSF’s activities and those of other NGOs and actors.

Behavioural Flexibility

Accepts changes

  • Accepts changes without knowing the full reasons for them.
  • Accepts new ideas in a positive way.
  • Positively accepts changes in his/her environment.
  • Accepts arguments opposed to his/her own.
  • Is willing to listen and to take on new tasks in his/her job. 

Stress Management

Restrains emotional reactions and responds calmly

  • Is able to continue working or speaking without being provoked to anger.
  • Walks away from a stressful situation in order to control his/her own emotions.
  • Carries on talking or working calmly in extremely frustrating or stressful situations. 

Results and Quality Orientation

Performs his/her work

  • Knows objectives of the job.
  • Defines tasks to achieve objectives and establishes a working plan.
  • Reviews and checks his/her work to detect mistakes and to correct them immediately.
  • Values high-quality work. 

Service Orientation

Knows and understands clients’ needs and interests

  • Identifies and has a clear understanding of who the client to be served is.
  • Identifies clients’ needs and concerns, and provides them with useful information and quick solutions.
  • Listens to clients and asks them questions to determine their needs and motivations.
  • Gets to know how the rest of the team works. 

Teamwork and Cooperation

Acknowledges the importance of teamwork and cooperation

  • Is responsible for his/her work because he/she knows the repercussions it has on the team or on others.
  • Establishes and maintains good working relationships with colleagues, is accessible and listens to others.
  • Cooperates with the team and supports decisions made.
  • Demonstrates a predisposition to work with others and gives help when asked.
  • Acknowledges there are common goals as well as individual objectives deriving from the personal plan of action. 

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