MB05200
AGENT DE SANTÉ COMMUNAUTAIRE/ MOBILISATEUR SOCIAL
Niveau 2
Responsabilité Hiérarchique
Superviseur IEC / HP
Responsabilité Fonctionnelle
Superviseur IEC / HP
Domaine Professionnel
Médical
But principal
Le mobilisateur communautaire et l’agent santé communautaire fourniront des informations et délivrerons des messages d’éducation à la santé au niveau de la communauté et renforceront le lien entre la communauté et les structures de santé de MSF.
Responsabilités
- Collecter et signaler (au superviseur IEC / HP) des informations spécifiques liées à sa communauté: perception de la maladie, sécurité alimentaire, statut vaccinal des enfants, perception des services, contraintes et forces, vulnérabilité, niveau d’information, conditions de vie et risques liés.
- Fournir des informations à sa communauté à propos de sujets spécifiques liés à la santé et à propos des services proposés par MSF.
- Consolider le lien entre sa communauté et les services de MSF, fournir des conseils permettant de mieux impliquer sa communauté dans les activités de sensibilisation et de prévention, identifier les acteurs locaux possibles ou les ONG locales et tout projet communautaire qui puissent être intégrés dans des activités de sensibilisation à l’échelle locale.
- Assister dans la tâche de cartographie du territoire et de la population: écoles, églises, villages, points de rassemblement, assister et faciliter les relations avec les autorités locales ou avec sa communauté lorsque ce soutien est requis par le superviseur IEC / HP, assister MSF dans ses activités de retraçage des personnes ayant quitté un programme en cours.
- Signaler au superviseur HP les activités réalisées ainsi que les problèmes, forces et contraintes auxquels l’agent fait face.
Éducation
Capable de lire et écrire. Le candidat doit suivre une formation MSF interne à propos des messages de santé (ou, si possible, une formation délivrée par le Ministère de la Santé Publique). Une formation d’agent santé communautaire (fournie par le MSP) est un atout.
Expérience
- Aucune expérience n'est nécessaire.
- Doit être une personne très active et bien acceptée dans la communauté.
Language Level Description
A2 Basic User
Waystage or elementary
- Can understand sentences and frequently used expressions related to areas of most immediate relevance (e.g. very basic personal and family information, shopping, local geography, employment).
- Can communicate in simple and routine tasks requiring a simple and direct exchange of information on familiar and routine matters.
- Can describe in simple terms aspects of his/her background, immediate environment and matters in areas of immediate need.
Technical Skills
Person / material hygiene
Under Supervision
Capacity to ensure adequate use of Personal Protective Equipment (PPE)
Infection control
Under Supervision
Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelinesL1 Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelines
Pharmacy
Autonomous
Knowledge of possible drug side effects and interactions for most common drugs
Able to explain drug administration routes to patients
Knowledge of MSF drug management (right treatment of dangerous drugs, etc.)L2 Knowledge of possible drug side effects and interactions for most common drugs
Able to explain drug administration routes to patients
Knowledge of MSF drug management (right treatment of dangerous drugs, etc.)
Stock
Under Supervision
Able to manage ward/OT material stock (inventory, refilling)
Able to evaluate equipment status (availability, functioning)
L1 able to manage ward/OT material stock (inventory, refilling)
Able to evaluate equipment status (availability, functioning)
Social Sciences methodology
Under Supervision
Able to administrate a quantitative questionnaire (interviewer)
Able to administrate socio-economical closed questionnaire
Able to collaborate in the mapping of a geographical area
Able to collaborate in the mapping of the different actors, organization, etc
Health promotion
Under Supervision
Perform basic HP activities of prevention and mobilization
Manage no more than 1 or 2 HP approaches (including animation techniques )
Manage no more than 1 or 2 medical topic (for instance : cholera)
Nutrition
Under Supervision
Understand of therapeutic feeding principles
Clinical competence
Under Supervision
Basic knowledge of normal physiology
Able to identify abnormal (pathological) cases
Lab
Under Supervision
Knowledge of laboratory equipment and organization
Transversal Competencies
Commitment to MSF’s Principles
Demonstrates knowledge of and accepts MSF’s principles
- Respects the choices made by the organisation.
- Has basic knowledge of MSF’s mission and main activities.
- Respects and accepts the medical ethics and principles of MSF.
- Knows the difference between MSF’s activities and those of other NGOs and actors.
Behavioural Flexibility
Accepts changes
- Accepts changes without knowing the full reasons for them.
- Accepts new ideas in a positive way.
- Positively accepts changes in his/her environment.
- Accepts arguments opposed to his/her own.
- Is willing to listen and to take on new tasks in his/her job.
Stress Management
Restrains emotional reactions and responds calmly
- Is able to continue working or speaking without being provoked to anger.
- Walks away from a stressful situation in order to control his/her own emotions.
- Carries on talking or working calmly in extremely frustrating or stressful situations.
Results and Quality Orientation
Performs his/her work
- Knows objectives of the job.
- Defines tasks to achieve objectives and establishes a working plan.
- Reviews and checks his/her work to detect mistakes and to correct them immediately.
- Values high-quality work.
Service Orientation
Knows and understands clients’ needs and interests
- Identifies and has a clear understanding of who the client to be served is.
- Identifies clients’ needs and concerns, and provides them with useful information and quick solutions.
- Listens to clients and asks them questions to determine their needs and motivations.
- Gets to know how the rest of the team works.
Teamwork and Cooperation
Acknowledges the importance of teamwork and cooperation
- Is responsible for his/her work because he/she knows the repercussions it has on the team or on others.
- Establishes and maintains good working relationships with colleagues, is accessible and listens to others.
- Cooperates with the team and supports decisions made.
- Demonstrates a predisposition to work with others and gives help when asked.
- Acknowledges there are common goals as well as individual objectives deriving from the personal plan of action.
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