MC00100
MEDICAL COORDINATOR
Level 14
Reports to (Hierarchical)
Head of Mission
Reports to (Functional)
Medical technical referent in the Cell at HQ/ Medical Department
Job Family
Medical and Paramedical
Main Purpose
In close collaboration with the HoM and the Medical Department, defining and implementing the medical strategy of the mission. Being responsible for the planning and coordination of all medical activities and resources in the mission, according to MSF’s charter, policies, and ethical principles with consideration of international and national laws, in order to ensure the delivery of quality medical care for patients and their communities as well as to improve the health condition and humanitarian living conditions of the target population.
Accountabilities
- Being responsible for defining, monitoring and updating the medical content of the MSF country policy, medical strategy, annual plan and budget, translating the identified health needs into a medical strategic vision and project objectives, priorities and resources needed in order to cover the medical and humanitarian needs of the population at risk, and ensuring that the objectives and goals set in the Mission’s annual plan, CPP and project plans are achieved.
- Being overall responsible for the appropriateness and quality of medical interventions conducted by MSF projects and being expected to identify and work on removing barriers to better patient safety, effective medical care, and better patient-centred activities.
- Continuously monitoring the medical and humanitarian needs in the Mission country through exploratory missions, the use of health information systems, monitoring and reviewing project proposals, determining necessary resources in order to cover medical and humanitarian needs of the population at risk
- Being responsible for the supervision and monitoring of the medical technical aspects, humanitarian needs and in coordination with the Logistics Coordinator, the material aspects of the programmes through regular field visits, analysing difficulties during the implementation and reporting deviations as they appear, in order to proactively provide the necessary solutions and achieve operational results
- In close collaboration with the HR Coordinator, participating in the planning, definition and sizing of the health-workforce in the mission and supervising the associated processes (recruitment, validation of medical staff, training/induction, evaluation, potential detection, development and communication). Coaching and directly supporting project coordinators and medical teams in the implementation of the medical activities.
- Together with the HR Coordinator, defining, updating and implementing the Mission’s Health and Safety Policy Framework including medical insurance, social packages and repatriation policy. Ensuring the guarantee of the highest possible level of medical related security issues (mental and physical health and safety in the workplace) and monitoring the psychological status of all Mission’s staff, suggesting solutions to help improve mental health related issues
- Being responsible for defining and sizing other resources (pharmacy and medical equipment management in collaboration with logistics) and timelines, procedures and protocols. Ensuring preparation of all medical orders in collaboration with the Logistics Department and the submission of all medical purchase requests to HQ. Being accountable for the proper management of the pharmacy in the Mission, including projects.
- Providing reports on the mission’s evolution from the medical perspective, as required, and is responsible for the Medical Library of the Mission. Informing the medical field staff of all materials available, and keeping all medical documents updated in the database
- Representing MSF before local medical authorities and keeping regular contact with other counterparts in the mission (NGOs, local organizations, donors, authorities) in order to broaden the medical-humanitarian situation analysis, strengthening the impact of the medical intervention and supporting advocacy actions to raise humanitarian awareness
Education
Essential, degree in medicine or other paramedical studies. Specialization in tropical medicine or a degree in Public Health would be an asset. For OCB: A diploma/specialization in Tropical medicine is essential
Experience
Essential, working experience of at least two years in relevant jobs and previous humanitarian experience in MSF or other NGOs in developing countries. For OCBA, previous working experience as a Project Coordinator will be essential
Language Level Description
C1 Proficient User
Effective Operational Proficiency or advanced
- Can understand a wide range of demanding, longer texts, and recognise implicit meaning.
- Can express ideas fluently and spontaneously without much obvious searching for expressions.
- Can use language flexibly and effectively for social, academic and professional purposes.
- Can produce clear, well-structured, detailed text on complex subjects, showing controlled use of organisational patterns, connectors and cohesive devices.
Technical Skills
Data management
Master
Able to analyze complex and heterogeneous data
Able to ensure data quality controlL3 Able to analyze complex and heterogeneous data
Able to ensure data quality control
Person / material hygiene
Master
Audit and/or design PPE implementation
Infection control
Master
Understanding of bio-hazard risk (secure waste disposal)
Appropriation of MSF Infection control protocols and proceduresL3 Understanding of bio-hazard risk (secure waste disposal)
Appropriation of MSF Infection control protocols and procedures
Food Hygiene
Autonomous
Able to respect appropriate storage practices according to MSF standards
Pharmacy
Expert
Able to perform rational use of prescription analysis
Able to ensure quality control on drug management
Knowledge of drugs: action, interaction and side effects
Able to evaluate the quality level of patient therapy education
Mastery of pharmacy management softwareL4 Able to perform rational use of prescription analysis
Able to ensure quality control on drug management
Knowledge of drugs: action, interaction and side effects
Able to evaluate the quality level of patient therapy education
Mastery of pharmacy management software
Stock
Autonomous
Knowledge of stock management principles ( stock out risk, calculation of stock level, alarm follow-up)
Able to use MSF supply software at project level
Familiar with cold chain principlesL2 Knowledge of stock management principles ( stock out risk, calculation of stock level, alarm follow-up)
Able to use MSF supply software at project level
Familiar with cold chain principles
Nutrition
Master
Knowledge of administration therapeutic techniques (mouth, spoon, NG tube, sucking technique)
Knowledge of MSF nutrition protocols, guidelines and therapeutic choicesL3 Knowledge of administration therapeutic techniques (mouth, spoon, NG tube, sucking technique)
Knowledge of MSF nutrition protocols, guidelines and therapeutic choices
Clinical competence
Master
Able to identify basic pathological conditions (apathy, anorexia, see jd…)
Capacity to address to specific medical conditions (hypothermia and fever)
Anesthesia
Under Supervision
Able to perform basic local anesthesia
Knowledge of anesthetic drugs for local anesthesia
Epidemiology
Under Supervision
Knowledge of medical epidemiology principles (mortality, morbidity, evolution of out brakes)
Lab
Autonomous
Able to use rapid diagnostic tests (malaria, syphilis, hemoglobin, glucose, etc)
Public health
Autonomous
Knowledge on health system financing methods
Bio Med
Autonomous
Capacity to provide basic periodic maintenance of biomedical device
SRH
Autonomous
Able to identify SGBV victims and handle post exposure prophylaxis
HIV
Under Supervision
Basic theoretical knowledge of HIV and TB (symptoms, disease steps, treatment)
Able to perform clinical consultation of HIV/TB patients
Knowledge of MSF HIV/TB protocols, guidelines and therapeutic choices
MW Be able to design and implement an PMTCT program
Transversal Competencies
Cross-cultural Awareness
Develops actions which stimulate integrating behaviours
- Organises events which promote openness, respect for and interest in different environments.
- Ensures that each member of his/her team has an equal right to self-expression.
- Promotes and encourages diversity in his/her team by incorporating people with cultural differences.
- Openly defends the value of diversity in his/her speech and/or shows it through his/her active behaviour.
Strategic Vision
Plans actions geared towards achieving objectives
- Understands trends beyond the most evident and draws up models to tackle specific situations.
- Prioritises the activities of his/her team according to MSF’s strategic objectives.
- Defines and/or adapts plans and objectives for his/her team according to the medium-term strategy* of MSF.
- Analyses the context from an overall perspective in order to detect medium-term action opportunities.
- Makes strategic proposals taking into account the evolution of the context
Leadership
Encourages, engages and motivates people
- Creates an atmosphere of enthusiasm among the team. Is approachable.
- Creates a space for participation in a group of people.
- Leads people to achieve MSF’s objectives.
- Takes responsibility for the end results.
- Takes the initiative to bring people together.
- Gives meaning and context to decisions.
- Is able to use different styles (instructive, coaching, directive, participative) appropriately in different situations.
- Signals bottlenecks and opportunities and proposes improvements or actively participates in the discussion to identify steps forward.
Networking and Building Relationships
Creates network opportunities
- Understands the mechanics of the interactions between MSF and its environment and its relationship with politicians, stakeholders and partners.
- Utilises networks to carry out or unblock MSF activity.
- Cultivates relations of respect and confidence with relevant actors/stakeholders.