Level   13

Reports to (Hierarchical)

Head of Mission

Reports to (Functional)

Head of Mission

Job Family


Relations: Internal

Members of the Mission cell (HQ), All staff in the mission

Relations: External

Other NGOs, UN and other intl agencies, media, MSF sections and partners, civil and military authorities, international donors

Main Purpose

Supporting the Head of Mission through delegated tasks and re-sponsibilities, managing the day-to- day functioning of the capital office and team, ensuring contacts with local authorities according to MSF protocols, standards and procedures in order to contribute to the optimal functioning of the mission The Deputy Head of Mission replaces the Head of Mission in his/her absence.


  • Contributing to the mission-wide strategy; including the Country Policy, Annual Plan, budget and policy frameworks: -Monitoring the annual plan to ensure alignment with MSF strategies and Mission policies
  • Representing MSF towards other actors at national level, and supporting the PC with representation at local level.
  • Contributing to the analysis of the political, humanitarian and medical situation in the country and in the region. Identifying potential fields of intervention and determining response strategies. Supporting the Head of Mission in the preparation of project proposals and project reports for donors.
  • Contributing to the planning and implementation of medical-humanitarian activities in the mission according to MSF standards and protocols, their monitoring and evaluation, as well as their outcomes
    • Coordinating, in close cooperation with the Medco, the emergency response procedures and when necessary participating in exploratory missions.
  • Ensuring proper planning and coordination of resources in the projects in order to implement MSF activities:
    • Providing support to all project coordinators in project management, and preparation of project reports.
    • In cooperation with the Medco supporting the PCs in the planning and control exercises.
  • Managing the Capital Office team.
  • Supporting the HoM in implementing all Human Resources-policies ensuring that MSF acts as a responsible employer in terms of working conditions and reduction of security and health risks.
  • Monitoring, analyzing and ensuring the implementation of the local security plans
  • Guaranteeing and coordinating the implementation of the security framework and ensuring the understanding thereof within the mission, informing the Head of mission on potential security risks, incidents and context changes
  • Performing tasks delegated ad hoc by the Head of Mission depending on the dimension of the mission and taking into consideration sustainability in the treatment of the dossiers


University degree. For OCBA. Desirable degree in project management or HR management.


  • Previous experience of at least two years in humanitarian assistance, preferably in management positions in MSF or other NGOs.
  • Essential working experience in developing countries

Language Level Description

C1  Proficient User

Effective Operational Proficiency or advanced

  • Can understand a wide range of demanding, longer texts, and recognise implicit meaning.
  • Can express ideas fluently and spontaneously without much obvious searching for expressions.
  • Can use language flexibly and effectively for social, academic and professional purposes.
  • Can produce clear, well-structured, detailed text on complex subjects, showing controlled use of organisational patterns, connectors and cohesive devices.

Technical Skills

This job doesn't have technical skills.

Transversal Competencies

Strategic Vision

Has an overview and links current actions with organisational objectives

  • Contributes towards the global vision.
  • Relates the objectives of his/her project to MSF’s objectives.
  • Is able to distinguish between working activities that give value to MSF’s objectives and those that do not.
  • Sets and maintains an order of priorities in his/her work according to MSF’s strategic objectives. 

Planning and Organising

Follows up, plans activities and sets priorities

  • Plans actions to be carried out with a medium-term perspective, taking other team members into consideration.
  • Organises his/her own work according to the constraints of the team.
  • Utilises existing tools that are proved to be efficient before coming up with his/her own tools.
  • Works to define timeframes and tasks in groups. 

Teamwork and Cooperation

Builds team spirit within the organisation

  • Fosters and encourages collaboration between members of different teams, services and departments, even in difficult situations.
  • Explains to others (in meetings, speeches, etc.) the importance of working in teams.
  • Acts by example. 


Uses actions and indirect influences to persuade

  • Gives solid and coherent arguments to support his/her points to the interlocutor, stressing the key information.
  • Uses different communication tools and means (internal and external resources) to get the message across.
  • Selects communication strategies to have a persuasive impact on the interlocutor.
  • Seeks backup from experts and third parties to strengthen his/her point of view.
  • Manages his/her emotions. 

People Management and Development

Works on the growth and development of team members

  • Offers each team member an equal opportunity to succeed.
  • Publicly acknowledges good performance and positively reinforces it.
  • Considers the personal development of each team member and proposes an individual development plan. 

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