Level   10

Reports to (Hierarchical)


Reports to (Functional)


Job Family


Relations: Internal

Supervises Humanitarian Affairs Officers and relevant staff responsible for humanitarian affairs and/or advocacy activities

Main Purpose

The Humanitarian Affairs Manager is responsible for managing all humanitarian affairs advocacy activities in the country in line with MSF policies and values, following the Operational line and the Humanitarian Affairs Coordinator where relevant and linked with the HQ Humanitarian Affairs or Reflection Unit. (in absence of a Humanitarian Affairs Coordinator) The Humanitarian Affairs Manager is a member of the Country Management Team (CMT) and acts as a sparring-partner for all operational and medical teams.



  • Defining, implementing and where relevant coordinating all MSF humanitarian affairs and advocacy activities for the country team, including identifying the humanitarian issues of concern to MSF, drafting advocacy strategies addressing the medical and humanitarian priorities, and ensuring that advocacy components are included in project and country operational strategies.
  • Supervise the quality of field-level data collection (under MSF ethical guidelines) for humanitarian affairs and advocacy purpose.
  • Analysing and reporting on key humanitarian issues and trends ; provide regular updates on humanitarian aid system dynamics (NGO/Donor planning, Red Cross movement activities and positioning) to increase the leverage and the impact of MSF advocacy in line with operational plans, regular activities and medical-humanitarian advocacy objectives.
  • Draft ad hoc talking points and internal/external reports in relation to main medical-humanitarian concerns while strengthening the integration of humanitarian affairs (analysis, critical reflection, contextual understanding) and operational communications.
  • Advises CMT and Head of Mission/Medical Coordinators on perception related to positioning and operational strategy and in collaboration with the FCM supports insurance of good acceptance for MSF projects/presence.
  • Drafts regular situation reports for country team/HQ as well as reports for external use in line with country advocacy strategy.
  • If relevant, manages, supervises and develops staff under his/ her direct responsibility.
  • Supports in close coordination with the Humanitarian Affairs Coordinator/Operations staff and HR department, the associated processes (recruitment, training, performance management, development and internal communication), of the appropriate staff to ensure both the sizing and amount of necessary knowledge.


  • Design and support the implementation of data collection systems with regards to the country context (focus on national level with potential regional/global repercussions, and local developments in project locations), and medical-humanitarian issues, in order to provide reliable information for operational and strategic decision-making.
  • Provide data and discourse analysis in support of the Head of Mission to inform MSF positioning in-country (project-level and at national level), particularly in terms of political / operational environment (regulation frameworks, donor/aid agreements, trade and economic developments).
  • Propose improvements in the methodologies and tools used, and provide trainings to in country teams as required
  • Undertake actor mapping and stakeholders’ analysis on behalf of projects and, while providing guidance / support to PCs for the management of relations with local authorities, and strategic advice to Head of Mission / Medical Co for national-level organizational positioning


  • Support networking needs by participating in representation duties in non-project locations (on delegation from the Head of Mission), including with domestic civil society, professional groups (doc-tors’/nurses’ associations), and local academics/universities.
  • Link with other MSF sections in-country to share analysis, define common positions and develop inter-OC advocacy initiatives.
  • On request/project basis, interact with the international MSF advocacy network (reflection centres, the HRT network, the MSF Access Campaign, etc.) to provide updated contextualized medical-humanitarian content and support on defining tailored advocacy strategies and messages.
  • Lead discussions, trainings, briefings, etc. on the country’s medical-humanitarian context, MSF principles, international humanitarian law, medical ethics, and advocacy activities/strategies to raise awareness of MSF national and expatriate staff on these topics.


  • Undertake in country assessments (in relation to data gathering/context analysis or exploratory assessments) and other work-related traveling as required.
  • Draft Terms of Reference, supervise, and evaluate other humanitarian affairs staff deployed to the country (Humanitarian Affairs Officers).


  • Essential degree (anthropology/social/political sciences, law, gender studies, protection) with first-rate writing skills and excellent research / analytical skills - Campaigning organizational experience an asset


  • Essential previous working experience of at least three years in humanitarian affairs, research, analysis or advocacy.
  • Essential experience with MSF or other NGOs.
  • Essential working experience in developing countries.
  • Good understanding of current humanitarian debates and of the dilemma/compromise nature of modern humanitarian interventions

Language Level Description

B2  Independent User

Vantage or upper intermediate

  • Can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in his/her field of specialisation.
  • Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party.
  • Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.

Technical Skills

This job doesn't have technical skills.

Transversal Competencies

Commitment to MSF’s Principles

Demonstrates loyalty, awareness and respect for MSF’s values

  • Expresses his/her interest by talking/asking/giving informed opinions about MSF’s activities.
  • Expresses he/she wants to work with MSF because of its principles and mission.
  • Overtly expresses his/her satisfaction at belonging to MSF and defends MSF’s social mission.
  • Refers to beneficiaries* when speaking about his/her own work.
  • Always transmits a positive image of MSF in front of both colleagues and external people.
  • Translates the principles of MSF into actions.

Behavioural Flexibility

Adapts behaviour to the needs of the situation

  • Accepts decisions which are not completely in line with his/her personal opinions.
  • Is flexible in applying and adapting procedures.
  • Adapts his/her behaviour to the characteristics of the interlocutor and/or situation.
  • Learns from problems and difficulties, becoming more competent at resolving similar situations in the future.
  • Looks for adaptable solutions in order to achieve objectives.
  • Reassesses priorities when circumstances change, focusing on objectives. 

Results and Quality Orientation

Improves performance and sets ambitious and realistic goals

  • Strives to continually improve work methods.
  • Suggests news ways of increasing efficiency in his/her field of action.
  • Demonstrates a continuous learning attitude.
  • Sets as an objective the improvement of the process. 

Teamwork and Cooperation

Encourages, engages and motivates people to work as a team

  • Shows he/she values the experience and input of other team members through empathetic communication.
  • Makes decisions taking into account how they affect the team.
  • Actively seeks input from team members to define how they will work together.
  • Makes sure the common objective is known and supported by all the team.
  • Works to achieve cohesion and a spirit of cooperation in the team.
  • Involves the team in the decision-making process that may affect all its members. 

People Management and Development

Gives feedback and sets limits

  • Informs and gives feedback about results achieved by the team.
  • Individually rectifies ineffective behaviour through constructive feedback.
  • Acknowledges the positive performance of his/her collaborators, using suitable techniques for the follow-up appraisal.
  • Manages any discrepancies between team members’ expectations and the reality of their situation.
  • Is approachable and makes time for all team members. 

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