AT01400
TRAINING OFFICER
Level 5
Reports to (Hierarchical)
Personnel Development Manager/ Training Supervisor
Reports to (Functional)
Personnel Development Manager/ Training Supervisor / Medical Expert
Job Family
HR & FIN
Main Purpose
Supporting in organizing and implementing the training activities and applying related tools within the mission according to MSF's standards and procedures in order to improve peoples capabilities in effectively achieving the mission's goals
Accountabilities
- Organize and coordinate the logistics and administrative activities needed for learning activities such as distribution materials, equipment requests, transport arrangements, obtaining the material approval of other partners, etc.
- Participate in creation of any training material developed by the departments, including translating documents into local language; perform initial editing and proofreading and keeping the training materials available.
- Gather information on the learning activities (with pre-post-test evaluations, feedback from participants), and report problems, success and constraints.
- Prepare and gather documents for the selection process of participants.
- Support his/her supervisor in performing training needs assessments, determining appropriate content and target groups for training, ensuring the continued improvements and preparing a calendar of trainings to ensure the coverage of the training needs and maintain high standards of quality.
- Assist the Facilitator/Trainer in delivering training courses and may deliver training course himself/herself when required.
- Carry out supply management (orders, follow-up of the stock, storage conditions, inventories, consumption, etc.) in his or her department, in order to satisfy the needs of material with efficiency and effectiveness.
Education
- Essential Secondary education. Administration, Teaching or communication related Diploma studies desirable. For Medical, a degree preferably in Public Health, Education, Social Work
Experience
- Working experience of at least 1 year in a relevant position.
- Desirable previous working experience in MSF or other NGO in developing countries
Language Level Description
B1 Independent User
Threshold or intermediate
- Can understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc.
- Can deal with most situations likely to arise while travelling in an area where the language is spoken.
- Can produce simple connected text on topics that are familiar or of personal interest.
- Can describe experiences and events, dreams, hopes and ambitions and briefly give reasons and explanations for opinions and plans.
Technical Skills
This job doesn't have technical skills.
Transversal Competencies
Commitment to MSF’s Principles
Demonstrates knowledge of and accepts MSF’s principles
- Respects the choices made by the organisation.
- Has basic knowledge of MSF’s mission and main activities.
- Respects and accepts the medical ethics and principles of MSF.
- Knows the difference between MSF’s activities and those of other NGOs and actors.
Cross-cultural Awareness
Demonstrates an open attitude
- Considers cultural differences.
- Views multicultural environments positively and expresses satisfaction at working in them.
- Is open and eager to learn about his/her environment and the people he/she works with. Is able to recognise and respect cultural differences.
- Is able to recognise cultural norms.
Behavioural Flexibility
Accepts changes
- Accepts changes without knowing the full reasons for them.
- Accepts new ideas in a positive way.
- Positively accepts changes in his/her environment.
- Accepts arguments opposed to his/her own.
- Is willing to listen and to take on new tasks in his/her job.
Results and Quality Orientation
Performs his/her work
- Knows objectives of the job.
- Defines tasks to achieve objectives and establishes a working plan.
- Reviews and checks his/her work to detect mistakes and to correct them immediately.
- Values high-quality work.
Service Orientation
Knows and understands clients’ needs and interests
- Identifies and has a clear understanding of who the client to be served is.
- Identifies clients’ needs and concerns, and provides them with useful information and quick solutions.
- Listens to clients and asks them questions to determine their needs and motivations.
- Gets to know how the rest of the team works.
Teamwork and Cooperation
Acknowledges the importance of teamwork and cooperation
- Is responsible for his/her work because he/she knows the repercussions it has on the team or on others.
- Establishes and maintains good working relationships with colleagues, is accessible and listens to others.
- Cooperates with the team and supports decisions made.
- Demonstrates a predisposition to work with others and gives help when asked.
- Acknowledges there are common goals as well as individual objectives deriving from the personal plan of action.