HEAD OF WATCHMEN
Reports to (Hierarchical)
Supervising and managing all security guards and their activities and performing as such, according to MSF security rules and local context in order to guarantee safety and security of MSF mission staff and premises.
- Supervising shift changes and organising staff shifts, holidays, and covers any planned or extra needs. Remaining on duty until other watchman comes to do a handover, never leaving the post unattended
- Ensuring that all watchman material is in perfect state (ex. radio, torch, boots, raincoats, etc.) and in case of a problem reporting it to line manager. Maintaining watchmen's torch and other lighting tools, returning used batteries and keeping the necessary supply of spare batteries. Maintaining communication equipment (radio) in working conditions and providing battery availability, if applicable. Supervising correct use and availability of extinguishers.
- Briefing/training all new watchmen on their responsibilities, tasks, and security and communication duties. Contacting line manager for possible needs for training or suggestions regarding watchmen
- Screening MSF premises' accesses and guiding people to reception within authorised hours. Contacting administration team for authorising people access. Ensuring no material is taken out of MSF premises without prior authorisation and informing the line manager of arrival of any materials before unloading. Helping with unloading if necessary
- Watching MSF premises and property's perimeter fence through regular patrols and neutralising, if possible, intruders without mistreatment and immediately contacting line manager.
- Organizing traffic of vehicles within the premises and directing them in and out.
- Checking that doors and windows are locked and lights are off when people leave premises. Checking that security lights are working properly and informing line manager of any possible problems.
- Keeping area within MSF premises clean and tidy (ex. empty dustbins, sweep paths, etc.) and performing general maintenance activities of the garden, if applicable
Essential working experience of at least one year with MSF, desirably in a similar role
Language Level Description
Waystage or elementary
- Can understand sentences and frequently used expressions related to areas of most immediate relevance (e.g. very basic personal and family information, shopping, local geography, employment).
- Can communicate in simple and routine tasks requiring a simple and direct exchange of information on familiar and routine matters.
- Can describe in simple terms aspects of his/her background, immediate environment and matters in areas of immediate need.
This job doesn't have technical skills.
Commitment to MSF’s Principles
Demonstrates knowledge of and accepts MSF’s principles
- Respects the choices made by the organisation.
- Has basic knowledge of MSF’s mission and main activities.
- Respects and accepts the medical ethics and principles of MSF.
- Knows the difference between MSF’s activities and those of other NGOs and actors.
- Accepts changes without knowing the full reasons for them.
- Accepts new ideas in a positive way.
- Positively accepts changes in his/her environment.
- Accepts arguments opposed to his/her own.
- Is willing to listen and to take on new tasks in his/her job.
Restrains emotional reactions and responds calmly
- Is able to continue working or speaking without being provoked to anger.
- Walks away from a stressful situation in order to control his/her own emotions.
- Carries on talking or working calmly in extremely frustrating or stressful situations.
Results and Quality Orientation
Performs his/her work
- Knows objectives of the job.
- Defines tasks to achieve objectives and establishes a working plan.
- Reviews and checks his/her work to detect mistakes and to correct them immediately.
- Values high-quality work.
Knows and understands clients’ needs and interests
- Identifies and has a clear understanding of who the client to be served is.
- Identifies clients’ needs and concerns, and provides them with useful information and
- Listens to clients and asks them questions to determine their needs and motivations.
- Gets to know how the rest of the team works.
Teamwork and Cooperation
Acknowledges the importance of teamwork and cooperation
- Is responsible for his/her work because he/she knows the repercussions it has on the
team or on others.
- Establishes and maintains good working relationships with colleagues, is accessible
and listens to others.
- Cooperates with the team and supports decisions made.
- Demonstrates a predisposition to work with others and gives help when asked.
- Acknowledges there are common goals as well as individual objectives deriving from
the personal plan of action.