LM01600
SUPPLY CHAIN TEAM LEADER
Level 10
Career Path
Reports to (Hierarchical)
Logistics Coordinator / Supply Chain Coordinator
Reports to (Functional)
Logistics Coordinator / Supply Chain Coordinator
Job Family
Logistics and Suppy
Main Purpose
Overall responsible for the correct planning, implementation and monitoring and management of the supply chain activities and sections (Order Processing, Procurement, Warehouse and Transport and Customs) at coordination level, in accordance with MSF protocols, standards and procedures in order to contribute to an efficient running of the mission.
Accountabilities
- Managing the supply sections at coordination level: Order Processing, Procurement, Warehouse (log and med), and Transport and Customs departments
- Defining objectives of the supply sections under his responsibility, according to the global supply strategy and making sure that objectives of the different departments are in line
- Planning, coordinating and supervising the daily activities of the Supply sections at coordination level and defines their level of priority. Implementing the adequate tools and procedures defined by the Supply Chain Coordinator
- Evaluating the workload of each department and the performance of the different sections and reporting the evolution to the Supply Chain Coordinator, proposing re-dimensioning where necessary
- Coordinating communication lines and functional links between the Supply departments and other departments (Finance, Medical and Logistics departments)
- Ensuring good communication process and satisfactory levels with the projects
- Ensuring a smooth running supply administration and the respect of the implemented supply procedures. Proposing adjustments where needed
- Evaluating the HR set-up related to supply (team sizes, JD, organigrams, division of tasks and responsibilities), manages the different supply teams in the coordination and participates in the selection, the follow-up (training-coaching) and evaluation of the staff under his/her supervision
Education
Essential degree and specialization in Logistics/Supply Chain.
Experience
- Essential in supply chain management (minimum 2 years) and in organization of supply administration and procedures..
- Desirable proven understanding of MSF Field Logistics (general knowledge of MSF equipments and kits in accordance to the nature of the project).
Language Level Description
B2 Independent User
Vantage or upper intermediate
- Can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in his/her field of specialisation.
- Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party.
- Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.
Technical Skills
Warehousing
AUTONOMOUS
Able to use all the warehouse's devices and premises
Knowledge of warehouse layout and good flows
Able to use basic administrative tools (stock cards)
Able to explain safety and security guidelines about warehousing
Quality control knowledge
Understanding of good distribution practices (GDP) on handling, controlling and storing
Able to explain picking packing techniques for different types of items (cold chain, DGR...)
Able to follow the instructions coming from a specific stock management theory (FEFO, shelf line, etc.)
Transport
AUTONOMOUS
Knowledge of incoterms
Able to evaluate the incidence of transport costs.
Customs
UNDER SUPERVISION
Be informed of importation constraints and lead time.
Procurement
UNDER SUPERVISION
Understanding of the MSF purchasing package
Knowledge of local market (in terms of suppliers, prices, availability, etc.)
Supply IS
MASTER
Able to put in place procedures to guide basic users
Able to control the procedures are in place
able to configure the tools and master data
Able to keep the tool updated
Able to make daily reports form the tool.
Demand Planning
AUTONOMOUS
Able to calculate stock levels, thresholds and consumptions
Customer Service Management
MASTER
Able to work according to client requirements
Knowledge of downstream claim management
Able to establish customer reports.
Supply process Synchronization
MASTER
Able to collect indicators and to analyse them with regards to their activities
Transversal Competencies
Commitment to MSF’s Principles
Demonstrates loyalty, awareness and respect for MSF’s values
- Expresses his/her interest by talking/asking/giving informed opinions about MSF’s activities.
- Expresses he/she wants to work with MSF because of its principles and mission.
- Overtly expresses his/her satisfaction at belonging to MSF and defends MSF’s social mission.
- Refers to beneficiaries* when speaking about his/her own work.
- Always transmits a positive image of MSF in front of both colleagues and external people.
- Translates the principles of MSF into actions.
Behavioural Flexibility
Adapts behaviour to the needs of the situation
- Accepts decisions which are not completely in line with his/her personal opinions.
- Is flexible in applying and adapting procedures.
- Adapts his/her behaviour to the characteristics of the interlocutor and/or situation.
- Learns from problems and difficulties, becoming more competent at resolving similar situations in the future.
- Looks for adaptable solutions in order to achieve objectives.
- Reassesses priorities when circumstances change, focusing on objectives.
Results and Quality Orientation
Improves performance and sets ambitious and realistic goals
- Strives to continually improve work methods.
- Suggests news ways of increasing efficiency in his/her field of action.
- Demonstrates a continuous learning attitude.
- Sets as an objective the improvement of the process.
Teamwork and Cooperation
Encourages, engages and motivates people to work as a team
- Shows he/she values the experience and input of other team members through empathetic communication.
- Makes decisions taking into account how they affect the team.
- Actively seeks input from team members to define how they will work together.
- Makes sure the common objective is known and supported by all the team.
- Works to achieve cohesion and a spirit of cooperation in the team.
- Involves the team in the decision-making process that may affect all its members.
People Management and Development
Gives feedback and sets limits
- Informs and gives feedback about results achieved by the team.
- Individually rectifies ineffective behaviour through constructive feedback.
- Acknowledges the positive performance of his/her collaborators, using suitable techniques for the follow-up appraisal.
- Manages any discrepancies between team members’ expectations and the reality of their situation.
- Is approachable and makes time for all team members.