MC00500 HOSPITAL DIRECTOR

Defining, coordinating and monitoring the human, material and organizational means of the activities in the hospital according to MSF protocols, procedures and project objectives, the specificity of the targeted population and the availability of resources in order to guarantee the security, continuity and quality medical care for patients and their communities as well as to improve the health condition of the target population

Accountabilities

Defining, planning and organizing the setup, sizing and budget for the hospital in order to efficiently maintain the continuity of quality of healthcare, ensuring inter-departmental coordination with medical team managers and all hospital related activities. Coordinating and supervising, together with the medical services and team supervisors, the full deployment of activities and functions, in order to grant quality levels and a smooth delivery of medical services. In coordination with the Field Coordinator and Head of Mission, evaluating on a regular basis the pertinence and interaction of the hospital in its context, in view of the continuous analysis of the environment
In close collaboration with the medical departments of the hospital, coordinating and supervising the implementation of the healthcare protocols, procedures and standards, assessing the different departments as well as providing technical support for medical doctors, to ensure the quality of medical activities in the health structure and that protocols, security and asepsis rules are followed by the medical personnel.
In collaboration with the HR department, implementing the MSF health policy in order to ensure hospital staff’s safety, providing all prophylactic and preventive measures and emergency plans.
Ensuring, in cooperation with the logistics manager, that all hospital staff has the material and technical logistics support needed in order to ensure the quality of medical activities planned. In collaboration with the pharmacist and/or the logistics manager, ensure efficient use, availability and good storage conditions of drugs and medical equipment for nursing and medical activities.
In close collaboration with the financial department, supervising both the medical budget plan and budget approval, in order to early detect potential deviations, reporting them to the line managers, and proposing appropriate alternatives.
Ensuring that all administrative procedures regarding the hospital are duly followed; including the proper and efficient use of hospital documents (i.e. discharge paper, transfer paper, etc.)
In close collaboration with the HR Coordinator, planning and supervising the human resources processes (recruitment, training, performance evaluation, detection of potential, development and communication) of the medical departments/services of the hospital in order to ensure both the appropriate sizing and the amount of knowledge required, and to improve people capabilities, contribution and active participation.
Gathering relevant data and statistics of the different wards in the Hospital, and participating in the monthly reports according to guidelines (i.e. SitReps, medical statistical reports, etc)

Education

Essential Medical Doctor Diploma. or Paramedical diploma, a degree in management of health facilities would be an asset

Experience

Essential at least 2 years management experience of health facilities
Desirable working experience with MSF or other NGO’s in developing countries. Experience in tropical medicine, or post-registration experience in Public Health, obs and gynae, paediatrics, A, infectious diseases, HIV/AIDS/STDs, TB, general practice, general medicine or minor surgery

Language Level Description

C1 Proficient User

Effective Operational Proficiency or advanced

Can understand a wide range of demanding, longer texts, and recognise implicit meaning.
Can express ideas fluently and spontaneously without much obvious searching for expressions.
Can use language flexibly and effectively for social, academic and professional purposes.
Can produce clear, well-structured, detailed text on complex subjects, showing controlled use of organisational patterns, connectors and cohesive devices.

Technical Skills

Data management

Master

Able to analyze complex and heterogeneous data

Able to ensure data quality controlL3 Able to analyze complex and heterogeneous data

Able to ensure data quality control

Person / material hygiene

Master

Audit and/or design PPE implementation

Infection control

Expert

Able to provide quality control mechanisms for infection control measures

Food Hygiene

Autonomous

Able to respect appropriate storage practices according to MSF standards

Pharmacy

Expert

Able to perform rational use of prescription analysis

Able to ensure quality control on drug management

Knowledge of drugs: action, interaction and side effects

Able to evaluate the quality level of patient therapy education

Mastery of pharmacy management softwareL4 Able to perform rational use of prescription analysis

Able to ensure quality control on drug management

Knowledge of drugs: action, interaction and side effects

Able to evaluate the quality level of patient therapy education

Mastery of pharmacy management software

Stock

Autonomous

Knowledge of stock management principles ( stock out risk, calculation of stock level, alarm follow-up)

Able to use MSF supply software at project level

Familiar with cold chain principlesL2 Knowledge of stock management principles ( stock out risk, calculation of stock level, alarm follow-up)

Able to use MSF supply software at project level

Familiar with cold chain principles

Nutrition

Master

Knowledge of administration therapeutic techniques (mouth, spoon, NG tube, sucking technique)

Knowledge of MSF nutrition protocols, guidelines and therapeutic choicesL3 Knowledge of administration therapeutic techniques (mouth, spoon, NG tube, sucking technique)

Knowledge of MSF nutrition protocols, guidelines and therapeutic choices

Clinical competence

Master

Able to identify basic pathological conditions (apathy, anorexia, see jd…)

Capacity to address to specific medical conditions (hypothermia and fever)

Anesthesia

Under Supervision

Able to perform basic local anesthesia

Knowledge of anesthetic drugs for local anesthesia

Epidemiology

Under Supervision

Knowledge of medical epidemiology principles (mortality, morbidity, evolution of out brakes)

Lab

Autonomous

Able to use rapid diagnostic tests (malaria, syphilis, hemoglobin, glucose, etc)

Public health

Autonomous

Knowledge on health system financing methods

Bio Med

Autonomous

Capacity to provide basic periodic maintenance of biomedical device

SRH

Autonomous

Able to identify SGBV victims and handle post exposure prophylaxis

HIV

Under Supervision

Basic theoretical knowledge of HIV and TB (symptoms, disease steps, treatment)

Able to perform clinical consultation of HIV/TB patients

Knowledge of MSF HIV/TB protocols, guidelines and therapeutic choices

MW Be able to design and implement an PMTCT program

Emergency

Under Supervision

Appropriation of existing MSF emergency guidelines (meningitis, cholera, hemorrhagic fever, etc.)

PHC

Autonomous

Able to validate therapeutic protocols

Able to design a coherent referent system (reference criteria identification, reference structure validation/network, referred case follow-up system)

Transversal Competencies

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Strategic Vision

Has an overview and links current actions with organisational objectives

Contributes towards the global vision.
Relates the objectives of his/her project to MSF’s objectives.
Is able to distinguish between working activities that give value to MSF’s objectives and those that do not.
Sets and maintains an order of priorities in his/her work according to MSF’s strategic objectives.

Planning and Organising

Enables others to organize

Provides support and offers alternatives to ensure that everyone in the team is able to plan/organise his/her own job.
Ensures objectives are well defined, shared and acknowledged by the whole team.
Involves the team in discussions on planning to increase efficiency.
Is able to use other people’s planning to monitor activities.
Enables others to organise and plan ahead, based on clear and structured vision.
Organises plans and objectives according to the long-term vision.
When a new situation arises, foresees the time required (by him/herself and others) and makes small organisational or time-related changes to deal with it.
Provides reports from meetings with main points agreed and next steps proposed.
Makes sure that everyone involved in a task is aware of its existence, knows the expected results and by when they are to be achieved.

Teamwork and Cooperation

Builds team spirit within the organisation

Fosters and encourages collaboration between members of different teams, services and departments, even in difficult situations.
Explains to others (in meetings, speeches, etc.) the importance of working in teams.
Acts by example.

Leadership

Uses actions and indirect influences to persuade

Gives solid and coherent arguments to support his/her points to the interlocutor, stressing the key information.
Uses different communication tools and means (internal and external resources) to get the message across.
Selects communication strategies to have a persuasive impact on the interlocutor.
Seeks backup from experts and third parties to strengthen his/her point of view.
Manages his/her emotions.

People Management and Development

Works on the growth and development of team members

Offers each team member an equal opportunity to succeed.
Publicly acknowledges good performance and positively reinforces it.
Considers the personal development of each team member and proposes an individual development plan.

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