MM01000 MEDICAL ACTIVITY MANAGER

Defining, coordinating and monitoring the medical activities under his/her responsibility according to MSF protocols, standards and procedures in order to ensure the delivery of quality medical care for patients and their communities as well as to improve the health condition of the target population

Accountabilities

Coordinating, assessing and supervising the proper functioning of the medical activities (HIV, TB STIs, SGBV, etc.), according to MSF protocols, standards and procedures and through the correct compilation and analysis of medical data regarding patients’ health conditions.
Participating in the definition of annual planning and budget for the project and in the follow up of the programs / project. Supervising and ensuring that medical activities objectives under his/her responsibility are achieved, reporting to the technical referent any problem arising in the service
Checking all administrative procedures related to patients’ follow-up (individual card filling, registers, paper exit, discharge, transfers ...) are carried out correctly and according to MSF procedures.
Ensuring an efficient pharmacy management and monitoring the rational use of them. In coordination with the project biomedical service supervising the appropriate use of medical devices and anticipating future needs. Preparing the medical orders needed to implement the medical activities under his/her responsibility, and identifying and reporting to the line manager, non-medical support needs (material, infrastructure, transport, etc.)
Coordinating and monitoring the daily working plan of the team under his/her responsibility (absent personnel, vacations, tracking leaves ...). Participating in shifts and replaces a doctor, if necessary
Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training, performance evaluation, development and internal communication) of the staff under his/her responsibility in order to improve staff capabilities and to ensure both the sizing and the amount of knowledge required
Participating in the monthly reports according to guidelines (i.e. SitReps, medical statistical reports, etc.).

Education

Medical doctor or paramedical degree. Desirable specialization or training in Tropical Medicine or related studies (for OCB OCBA, this is essential too)

Experience

Essential 2 year working experience related to the diploma/degree and previous experience in MSF in the field

Language Level Description

B2 Independent User

Vantage or upper intermediate

Can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in his/her field of specialisation.
Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party.
Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.

Technical Skills

Person / material hygiene

Autonomous

Able to supervise use of PPE in a service or department

Infection control

Master

Understanding of bio-hazard risk (secure waste disposal)

Appropriation of MSF Infection control protocols and proceduresL3 Understanding of bio-hazard risk (secure waste disposal)

Appropriation of MSF Infection control protocols and procedures

Food Hygiene

Under Supervision

Capable to implement basic food hygiene principles (cleaning, storage)

Understand principle of food transformation( process, transformation, storage)L1 Capable to implement basic food hygiene principles (cleaning, storage)

Understand principle of food transformation( process, transformation, storage)

Pharmacy

Expert

Able to perform rational use of prescription analysis

Able to ensure quality control on drug management

Knowledge of drugs: action, interaction and side effects

Able to evaluate the quality level of patient therapy education

Mastery of pharmacy management softwareL4 Able to perform rational use of prescription analysis

Able to ensure quality control on drug management

Knowledge of drugs: action, interaction and side effects

Able to evaluate the quality level of patient therapy education

Mastery of pharmacy management software

Stock

Autonomous

Knowledge of stock management principles ( stock out risk, calculation of stock level, alarm follow-up)

Able to use MSF supply software at project level

Familiar with cold chain principlesL2 Knowledge of stock management principles ( stock out risk, calculation of stock level, alarm follow-up)

Able to use MSF supply software at project level

Familiar with cold chain principles

Nutrition

Master

Knowledge of administration therapeutic techniques (mouth, spoon, NG tube, sucking technique)

Knowledge of MSF nutrition protocols, guidelines and therapeutic choicesL3 Knowledge of administration therapeutic techniques (mouth, spoon, NG tube, sucking technique)

Knowledge of MSF nutrition protocols, guidelines and therapeutic choices

Clinical competence

Master

Able to identify basic pathological conditions (apathy, anorexia, see jd…)

Capacity to address to specific medical conditions (hypothermia and fever)

Anesthesia

Under Supervision

Able to perform basic local anesthesia

Knowledge of anesthetic drugs for local anesthesia

Epidemiology

Under Supervision

Knowledge of medical epidemiology principles (mortality, morbidity, evolution of out brakes)

Lab

Autonomous

Able to use rapid diagnostic tests (malaria, syphilis, hemoglobin, glucose, etc)

Public health

Under Supervision

Knowledge on health system functioning

Knowledge on health policy design

Bio Med

Autonomous

Capacity to provide basic periodic maintenance of biomedical device

SRH

Autonomous

Able to identify SGBV victims and handle post exposure prophylaxis

HIV

Under Supervision

Basic theoretical knowledge of HIV and TB (symptoms, disease steps, treatment)

Able to perform clinical consultation of HIV/TB patients

Knowledge of MSF HIV/TB protocols, guidelines and therapeutic choices

MW Be able to design and implement an PMTCT program

PHC

Autonomous

Able to validate therapeutic protocols

Able to design a coherent referent system (reference criteria identification, reference structure validation/network, referred case follow-up system)

Transversal Competencies

click here to open competency tool page

Commitment to MSF’s Principles

Demonstrates loyalty, awareness and respect for MSF’s values

Expresses his/her interest by talking/asking/giving informed opinions about MSF’s activities.
Expresses he/she wants to work with MSF because of its principles and mission.
Overtly expresses his/her satisfaction at belonging to MSF and defends MSF’s social mission.
Refers to beneficiaries* when speaking about his/her own work.
Always transmits a positive image of MSF in front of both colleagues and external people.
Translates the principles of MSF into actions.

Behavioural Flexibility

Facilitates and helps to bring about changes in others

Sets up mechanisms that can minimise the impact of an “expected change” on others, for instance, a good briefing.
Communicates and provides information even when he/she is not the team leader.

Results and Quality Orientation

Improves performance and sets ambitious and realistic goals

Strives to continually improve work methods.
Suggests news ways of increasing efficiency in his/her field of action.
Demonstrates a continuous learning attitude.
Sets as an objective the improvement of the process.

Teamwork and Cooperation

Encourages, engages and motivates people to work as a team

Shows he/she values the experience and input of other team members through empathetic communication.
Makes decisions taking into account how they affect the team.
Actively seeks input from team members to define how they will work together.
Makes sure the common objective is known and supported by all the team.
Works to achieve cohesion and a spirit of cooperation in the team.
Involves the team in the decision-making process that may affect all its members.

People Management and Development

Gives feedback and sets limits

Informs and gives feedback about results achieved by the team.
Individually rectifies ineffective behaviour through constructive feedback.
Acknowledges the positive performance of his/her collaborators, using suitable techniques for the follow-up appraisal.
Manages any discrepancies between team members’ expectations and the reality of their situation.
Is approachable and makes time for all team members.

Download PDF | Download Word