Level   10

Reports to (Hierarchical)

Project Medical Referent/ MAM/ Medical Coordinator

Reports to (Functional)

Medical Coordinator, Referent in HQ

Job Family

Medical and Paramedical

Main Purpose

Defining, implementing, coordinating and monitoring all activities in the mission related to physical rehabilitation and integration of the physiotherapy department in the project and in the broader objectives of the mission according to MSF protocols, standards and procedures in order to ensure the quality medical care for patients


  • Ensuring the technical quality of the physiotherapy activities and reinforcing individualized “hands-on” therapy. Answering and coordinating the programs’ logistical needs in cooperation and collaboration with the logistics team and field coordinators.
  • Monitoring and evaluating regularly the projects progress in line with the defined project objectives of the Yearly Action Plan. Maintaining data collection tools and providing monthly (both qualitative and quantitative) data to show the progress of activities within the Physiotherapy department. Providing monthly activities report to the Medical Coordinator and PMR.
  • Coordinating all physiotherapy needs and ensuring the integration of the PT department within the MSF medical team. Attending coordinative meetings, rounds and clinics as designated by the Medical Coordinator. Coordinating any emergency on physiotherapy level.
  • Where needed, collaborating on a Physiotherapy referral system for patients transferred to their place of residence. Coordinating the follow up and monitoring of the physiotherapy treatment on progress of the patients in their home, the needs and the rate of success. -Meeting regularly for coordination / information sharing with MSF Medco, HoM and other actors and collaborators relevant to physiotherapy needs and issues
  • Where needed, providing training of any kind (theoretical, on the job,…) related to physiotherapy and proposing physiotherapy protocols to be validated by the HQ medical department
  • Identifying his/her team’s needs, monitoring and providing support in terms of but not limited to, training, organization of the physiotherapy activities, team management, therapy and documentation. Replacing the physiotherapist supervisor when necessary.
  • Planning and supervising, with support of the HR department, the associated HR processes (recruitment, training/induction, evaluation, potential detection, motivation, development and internal communication) of his his/her team in order to ensure having the appropriate team in terms of size, capabilities and skills


Advanced degree in physiotherapy essential


  • At least 5 years’ experience in the field of rehabilitation and physiotherapy in particular ortho and trauma.
  • Experience with MSF or similar organisation in the field.
  • Experience in team management and training

Language Level Description

B2  Independent User

Vantage or upper intermediate

  • Can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in his/her field of specialisation.
  • Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party.
  • Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.

Technical Skills

This job doesn't have technical skills.

Transversal Competencies

Commitment to MSF’s Principles

Demonstrates loyalty, awareness and respect for MSF’s values

  • Expresses his/her interest by talking/asking/giving informed opinions about MSF’s activities.
  • Expresses he/she wants to work with MSF because of its principles and mission.
  • Overtly expresses his/her satisfaction at belonging to MSF and defends MSF’s social mission.
  • Refers to beneficiaries* when speaking about his/her own work.
  • Always transmits a positive image of MSF in front of both colleagues and external people.
  • Translates the principles of MSF into actions.

Behavioural Flexibility

Facilitates and helps to bring about changes in others

  • Sets up mechanisms that can minimise the impact of an “expected change” on others, for instance, a good briefing.
  • Communicates and provides information even when he/she is not the team leader. 

Results and Quality Orientation

Improves performance and sets ambitious and realistic goals

  • Strives to continually improve work methods.
  • Suggests news ways of increasing efficiency in his/her field of action.
  • Demonstrates a continuous learning attitude.
  • Sets as an objective the improvement of the process. 

Teamwork and Cooperation

Encourages, engages and motivates people to work as a team

  • Shows he/she values the experience and input of other team members through empathetic communication.
  • Makes decisions taking into account how they affect the team.
  • Actively seeks input from team members to define how they will work together.
  • Makes sure the common objective is known and supported by all the team.
  • Works to achieve cohesion and a spirit of cooperation in the team.
  • Involves the team in the decision-making process that may affect all its members. 

People Management and Development

Gives feedback and sets limits

  • Informs and gives feedback about results achieved by the team.
  • Individually rectifies ineffective behaviour through constructive feedback.
  • Acknowledges the positive performance of his/her collaborators, using suitable techniques for the follow-up appraisal.
  • Manages any discrepancies between team members’ expectations and the reality of their situation.
  • Is approachable and makes time for all team members. 

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