MT03400
CONSEILLER-EDUCATEUR
Niveau 5
Responsabilité Hiérarchique
Supervisor de salud mental
Responsabilité Fonctionnelle
Supervisor de salud mental
Domaine Professionnel
Médical
But principal
Prodiguer des conseils et/ou dispenser des séances d'éducation aux patients, en accord avec les différents protocoles médicaux et de santé mentale de MSF, pour améliorer leur état psychosocial.
Responsabilités
- Identifier les besoins psychosociaux, socio-économiques et administratifs des patients.
- Promouvoir activement les services de conseil mis à disposition et dispenser, de manière individuelle ou en groupe, des séances d'éducation psychologique aux patients et à leurs familles (si nécessaire) en vue d'alléger leurs difficultés psychologiques dans le champ d'application du projet.
- Si nécessaire, orienter les patients vers d'autres spécialistes ou institutions en vue de leur fournir la meilleure assistance possible.
- Participer au déploiement de matériel pour les activités de conseil et en assurer la supervision.
- Maintenir à jour les dossiers et statistiques relatifs aux activités quotidiennes et participer à des réunions d'équipe pour partager son expérience et discuter des cas spéciaux avec d'autres conseillers, tout en préservant la confidentialité des données.
- Informer le responsable opérationnel de tout problème survenant lors des activités quotidiennes.
- Prendre activement part aux formations, supervisions/intervisions et si nécessaire, aider le responsable des activités à sensibiliser le personnel de MSF ou les partenaires externes aux problèmes psychologiques/de santé mentale.
- Discuter avec le superviseur des difficultés et problématiques liés à l'activité de conseil.
Éducation
Conseil, travail social, psychologie ou diplôme similaire.
Expérience
Une année d'expérience indispensable. Expérience avec les ONG souhaitée.
Language Level Description
B1 Independent User
Threshold or intermediate
- Can understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc.
- Can deal with most situations likely to arise while travelling in an area where the language is spoken.
- Can produce simple connected text on topics that are familiar or of personal interest.
- Can describe experiences and events, dreams, hopes and ambitions and briefly give reasons and explanations for opinions and plans.
Technical Skills
Person / material hygiene
Under Supervision
Capacity to ensure adequate use of Personal Protective Equipment (PPE)
Infection control
Under Supervision
Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelinesL1 Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelines
Pharmacy
Autonomous
Knowledge of possible drug side effects and interactions for most common drugs
Able to explain drug administration routes to patients
Knowledge of MSF drug management (right treatment of dangerous drugs, etc.)L2 Knowledge of possible drug side effects and interactions for most common drugs
Able to explain drug administration routes to patients
Knowledge of MSF drug management (right treatment of dangerous drugs, etc.)
Stock
Under Supervision
Able to manage ward/OT material stock (inventory, refilling)
Able to evaluate equipment status (availability, functioning)
L1 able to manage ward/OT material stock (inventory, refilling)
Able to evaluate equipment status (availability, functioning)
Counseling
Autonomous
Able to use advanced counseling technics (group and individual) autonomously
Able to perform adapted screening/identify psychosocial needs and to answer according to MSF protocols
Social Sciences methodology
Autonomous
Able to collect data using social sciences techniques such as semi structured interview, focus group discussion, etc. and write a report with practical recommendations for the project
Health promotion
Under Supervision
Perform basic HP activities of prevention and mobilization
Manage no more than 1 or 2 HP approaches (including animation techniques )
Manage no more than 1 or 2 medical topic (for instance : cholera)
Nutrition
Under Supervision
Understand of therapeutic feeding principles
Clinical competence
Under Supervision
Basic knowledge of normal physiology
Able to identify abnormal (pathological) cases
Lab
Autonomous
Able to use rapid diagnostic tests (malaria, syphilis, hemoglobin, glucose, etc)
Transversal Competencies
Commitment to MSF’s Principles
Demonstrates knowledge of and accepts MSF’s principles
- Respects the choices made by the organisation.
- Has basic knowledge of MSF’s mission and main activities.
- Respects and accepts the medical ethics and principles of MSF.
- Knows the difference between MSF’s activities and those of other NGOs and actors.
Behavioural Flexibility
Accepts changes
- Accepts changes without knowing the full reasons for them.
- Accepts new ideas in a positive way.
- Positively accepts changes in his/her environment.
- Accepts arguments opposed to his/her own.
- Is willing to listen and to take on new tasks in his/her job.
Stress Management
Manages own stress
- Expresses awareness of his/her own stress level.
- Is able to identify causes of his/her own stress and/or asks for help in detecting them.
- Is able to express to others his/her personal stressors at an appropriate time without overwhelming them.
Results and Quality Orientation
Performs his/her work
- Knows objectives of the job.
- Defines tasks to achieve objectives and establishes a working plan.
- Reviews and checks his/her work to detect mistakes and to correct them immediately.
- Values high-quality work.
Service Orientation
Knows and understands clients’ needs and interests
- Identifies and has a clear understanding of who the client to be served is.
- Identifies clients’ needs and concerns, and provides them with useful information and quick solutions.
- Listens to clients and asks them questions to determine their needs and motivations.
- Gets to know how the rest of the team works.
Teamwork and Cooperation
Acknowledges the importance of teamwork and cooperation
- Is responsible for his/her work because he/she knows the repercussions it has on the team or on others.
- Establishes and maintains good working relationships with colleagues, is accessible and listens to others.
- Cooperates with the team and supports decisions made.
- Demonstrates a predisposition to work with others and gives help when asked.
- Acknowledges there are common goals as well as individual objectives deriving from the personal plan of action.
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