MT03600
AGENT PROMOTION DE LA SANTÉ/ AGENT IEC
Niveau 5
Responsabilité Hiérarchique
Superviseur HP-IEC
Responsabilité Fonctionnelle
Superviseur HP-IEC
Domaine Professionnel
Médical
But principal
Mettre en œuvre des activités de promotion de la santé / IEC (Information, Education, Communication)à l’attention des patients et de la population locale afin d’améliorer leurs connaissances et leurs compétences à propos de thèmes médicaux correspondants.
Responsabilités
- Informer les patients et les communautés de la mission de MSF et des services que l’organisation fournit.
- Fournir des informations aux patients et aux communautés à propos de sujets spécifiques liés à la santé conformément aux priorités médicales.
- Mettre en œuvre les activités d’éducation et de sensibilisation à la santé (sessions dans les écoles, églises, communautés) en suivant les indications et en étant sous la supervision du superviseur HP.
- Évaluer l’impact des activités (à l’aide de questions, vérifications et observations des comportements) sous la direction du superviseur HP et lui signaler les problèmes, les réussites et les contraintes.
- Réunir tout type d’informations liées aux conditions de santé et de vie de la population, notamment afin d’identifier les populations les plus vulnérables à cibler.
- Signaler au superviseur HP les activités réalisées ainsi que les problèmes, forces et contraintes auxquels l’agent fait face.
- Pour le compte de l’OCBA: établir et entretenir des contacts avec les partenaires sociaux, notamment les ONG et services de santé gouvernementaux qui peuvent fournir une réponse aux problèmes sociaux.
- Pour le compte de l’OCBA: nettoyer et ranger les espaces dédiés à l’éducation et la communication et mettre à disposition les supports professionnels.
- Pour le compte de l’OCBA: participer à la création de tout support nécessaire à la réalisation des activités d’information, d’éducation et de communication.
Éducation
- Certain niveau d’éducation en sciences sociales, communication sociale, soins infirmiers ou enseignement.
- Nécessité de suivre une formation MSF interne à propos des messages de santé.
Expérience
Précédente expérience souhaitable dans le domaine de l’enseignement, des soins infirmiers ou de l’action sociale, mobilisation communautaire (au moins deux ans pour l’OCBA).
Language Level Description
B1 Independent User
Threshold or intermediate
- Can understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc.
- Can deal with most situations likely to arise while travelling in an area where the language is spoken.
- Can produce simple connected text on topics that are familiar or of personal interest.
- Can describe experiences and events, dreams, hopes and ambitions and briefly give reasons and explanations for opinions and plans.
Technical Skills
Person / material hygiene
Under Supervision
Capacity to ensure adequate use of Personal Protective Equipment (PPE)
Infection control
Under Supervision
Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelinesL1 Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelines
Food Hygiene
Under Supervision
Capable to implement basic food hygiene principles (cleaning, storage)
Understand principle of food transformation( process, transformation, storage)L1 Capable to implement basic food hygiene principles (cleaning, storage)
Understand principle of food transformation( process, transformation, storage)
Pharmacy
Autonomous
Knowledge of possible drug side effects and interactions for most common drugs
Able to explain drug administration routes to patients
Knowledge of MSF drug management (right treatment of dangerous drugs, etc.)L2 Knowledge of possible drug side effects and interactions for most common drugs
Able to explain drug administration routes to patients
Knowledge of MSF drug management (right treatment of dangerous drugs, etc.)
Counseling
Under Supervision
Able to perform basic counseling and/or educational sessions under supervision
Able to identify cases presenting psycho-social problems
Health promotion
Autonomous
Perform all HP activities of prevention, education and mobilization
Apply a range of different approaches to HP ( 3 different approaches and more).
Knowledge of socio-economical context, capacity to identify its key people and to make them sensitive to MSF objectives
Manage a range of medical topic (three or more)
Adapt the existing messages and tools to the context
Nutrition
Under Supervision
Understand of therapeutic feeding principles
Transversal Competencies
Commitment to MSF’s Principles
Demonstrates knowledge of and accepts MSF’s principles
- Respects the choices made by the organisation.
- Has basic knowledge of MSF’s mission and main activities.
- Respects and accepts the medical ethics and principles of MSF.
- Knows the difference between MSF’s activities and those of other NGOs and actors.
Behavioural Flexibility
Accepts changes
- Accepts changes without knowing the full reasons for them.
- Accepts new ideas in a positive way.
- Positively accepts changes in his/her environment.
- Accepts arguments opposed to his/her own.
- Is willing to listen and to take on new tasks in his/her job.
Stress Management
Manages own stress
- Expresses awareness of his/her own stress level.
- Is able to identify causes of his/her own stress and/or asks for help in detecting them.
- Is able to express to others his/her personal stressors at an appropriate time without overwhelming them.
Results and Quality Orientation
Performs his/her work
- Knows objectives of the job.
- Defines tasks to achieve objectives and establishes a working plan.
- Reviews and checks his/her work to detect mistakes and to correct them immediately.
- Values high-quality work.
Service Orientation
Knows and understands clients’ needs and interests
- Identifies and has a clear understanding of who the client to be served is.
- Identifies clients’ needs and concerns, and provides them with useful information and quick solutions.
- Listens to clients and asks them questions to determine their needs and motivations.
- Gets to know how the rest of the team works.
Teamwork and Cooperation
Acknowledges the importance of teamwork and cooperation
- Is responsible for his/her work because he/she knows the repercussions it has on the team or on others.
- Establishes and maintains good working relationships with colleagues, is accessible and listens to others.
- Cooperates with the team and supports decisions made.
- Demonstrates a predisposition to work with others and gives help when asked.
- Acknowledges there are common goals as well as individual objectives deriving from the personal plan of action.
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