MT04800
INTERPRETE MÉDICAL
Niveau 3
Responsabilité Hiérarchique
Superviseur activité
Responsabilité Fonctionnelle
Responsable activité
Domaine Professionnel
Médical
But principal
Interprétation verbale, en personne ou à distance au cours des activités médicales quotidiennes (tournée du personnel médical, consultations, entretiens, réunions, etc.) et traduction écrite de la langue de la mission vers la/les langue(s) locale(s) ou inversement afin d’assurer une communication précise, respectueuse, fluide et confidentielle entre le personnel médical et la population locale.
Responsabilités
- Informer le personnel médical des principales nuances culturelles à prendre en compte lors d’une réunion, consultation médicale ou d’un entretien avec une personne issue de la population locale.
- Participer aux formations du personnel ainsi qu’aux réunions en tant qu’interprète.
- Intervenir comme interprète en face à face ainsi qu’au cours d’appels téléphoniques ou radio ou autres télécommunications lorsque c’est nécessaire.
- Adapter la communication à chaque circonstance en utilisant un registre de langue approprié tout en adoptant une attitude courtoise et diplomate.
- Traduire les documents MSF internes / externes dans la/les langue(s) locale(s).
- Archiver tous les documents traduits.
- Veiller au maintien de la présence de l’ensemble de l’équipement fourni, notamment les dictionnaires ou autres ouvrages appartenant à MSF.
- Assurer la confidentialité et le secret médical.
Éducation
Éducation secondaire essentielle, diplôme universitaire souhaitable, connaissances en matière de santé conseillées.
Expérience
Aucune expérience n’est essentielle.
Language Level Description
B1 Independent User
Threshold or intermediate
- Can understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc.
- Can deal with most situations likely to arise while travelling in an area where the language is spoken.
- Can produce simple connected text on topics that are familiar or of personal interest.
- Can describe experiences and events, dreams, hopes and ambitions and briefly give reasons and explanations for opinions and plans.
Technical Skills
Data management
Under Supervision
Able to archive files according to MSF protocols
Able to compile simple and repetitive reportsL1 Able to archive files according to MSF protocols
Able to compile simple and repetitive reports
Person / material hygiene
Under Supervision
Capacity to ensure adequate use of Personal Protective Equipment (PPE)
Infection control
Under Supervision
Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelinesL1 Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelines
Medical vocabulary
Autonomous
Knowledge of the most common technical medical terms
Pharmacy
Under Supervision
Understanding of common pharmaceutical vocabulary
Knowledge of pharmacy management softwareL1 Understanding of common pharmaceutical vocabulary
Knowledge of pharmacy management software
Transversal Competencies
Commitment to MSF’s Principles
Demonstrates knowledge of and accepts MSF’s principles
- Respects the choices made by the organisation.
- Has basic knowledge of MSF’s mission and main activities.
- Respects and accepts the medical ethics and principles of MSF.
- Knows the difference between MSF’s activities and those of other NGOs and actors.
Behavioural Flexibility
Accepts changes
- Accepts changes without knowing the full reasons for them.
- Accepts new ideas in a positive way.
- Positively accepts changes in his/her environment.
- Accepts arguments opposed to his/her own.
- Is willing to listen and to take on new tasks in his/her job.
Stress Management
Manages own stress
- Expresses awareness of his/her own stress level.
- Is able to identify causes of his/her own stress and/or asks for help in detecting them.
- Is able to express to others his/her personal stressors at an appropriate time without overwhelming them.
Results and Quality Orientation
Performs his/her work
- Knows objectives of the job.
- Defines tasks to achieve objectives and establishes a working plan.
- Reviews and checks his/her work to detect mistakes and to correct them immediately.
- Values high-quality work.
Service Orientation
Knows and understands clients’ needs and interests
- Identifies and has a clear understanding of who the client to be served is.
- Identifies clients’ needs and concerns, and provides them with useful information and quick solutions.
- Listens to clients and asks them questions to determine their needs and motivations.
- Gets to know how the rest of the team works.
Teamwork and Cooperation
Acknowledges the importance of teamwork and cooperation
- Is responsible for his/her work because he/she knows the repercussions it has on the team or on others.
- Establishes and maintains good working relationships with colleagues, is accessible and listens to others.
- Cooperates with the team and supports decisions made.
- Demonstrates a predisposition to work with others and gives help when asked.
- Acknowledges there are common goals as well as individual objectives deriving from the personal plan of action.
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