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UNDER SUPERVISION
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EXPERT
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HR Strategy Development |
UNDER SUPERVISION
Able to implement and follow up the activities defined in the objectives and HR strategy of the project |
AUTONOMOUS
Able to analyze : the local HR context of the project and the HR organization of the project (workload, tasks allocation, needs calculation,...) Able to contribute to the development and to execute HR strategy for the project (active participation in elaboration of HR strategy based on the operational needs, planning of the activities to be done in order to implement the HR strategy) Able to translate those activities into a budget and to follow up the achievement of those activities |
MASTER
Able to analyze the local HR context of the mission Able to advise on the analyze of the HR organization of the project (workload, tasks allocation, needs calculation,...) Able to define the HR strategy of the mission, integrating both operational needs and the one of the organization - global HR strategy (OC and international level) Able to evaluate and plan the activities to put in place in order to implement the strategy |
EXPERT
Able to advise on the definition of an HR strategy taking into consideration the needs of the organization and the local context Able to advise on the different options regarding the activities to put in place in order to implement the strategy |
Legal |
UNDER SUPERVISION
Able to understand and implement policies, tools and processes related to legal management of the project (contract, rent,...) |
AUTONOMOUS
Able to explain and ensure the proper implementation of policies, tools and processes related to legal management of the project (contract, rent,...) Able to follow up legal aspects of the project management Able to put in place a system to ensure the proper legal management of the project |
MASTER
Able to analyze the local legal context with the support of MSF tools Able to organize the legal protection of the mission by identifying a local legal expert able to advise the organization, using guidelines and with the advise of legal adviser in HQ if necessary Able to ensure the follow up of court cases, liaising with the HQ and the local legal expert Able to write / co write a draft of any contractual document taking into account the local law and MSF policies and submit if necessary to the local and or HQ legal advisor Able to ensure the follow up of the different taxes payment (fiscal obligation) |
EXPERT
Able to provide/elaborate/write MSF tools in order to support the field in the analyze of the local legal context Able to advise in the choice of local legal expert for a mission Able to analyze the local legal context and to understand MSF operationalities in the mission in order to advise the mission (court cases, contractual document like MOU, rent, IR, taxes payment etc) |
Administrative Management |
UNDER SUPERVISION
Able to execute MSF administrative policies, tools (MSP, Health care package, international staff guidelines...), and processes, with supervision |
AUTONOMOUS
Able to explain and ensure the proper implementation of policies, tools and processes related to legal management of the project (contract, rent,...) Able to follow up legal aspects of the project management Able to put in place a system to ensure the proper legal management of the project |
MASTER
Able to analyze the local legal context with the support of MSF tools Able to organize the legal protection of the mission by identifying a local legal expert able to advise the organization, using guidelines and with the advise of legal adviser in HQ if necessary Able to ensure the follow up of court cases, liaising with the HQ and the local legal expert Able to write / co write a draft of any contractual document taking into account the local law and MSF policies and submit if necessary to the local and or HQ legal advisor Able to ensure the follow up of the different taxes payment (fiscal obligation) |
EXPERT
Able to provide/elaborate/write MSF tools in order to support the field in the analyze of the local legal context Able to advise in the choice of local legal expert for a mission Able to analyze the local legal context and to understand MSF operationalities in the mission in order to advise the mission (court cases, contractual document like MOU, rent, IR, taxes payment etc) |
Recruitment |
UNDER SUPERVISION
Able to execute MSF administrative policies, tools (MSP, Health care package, international staff guidelines...), and processes, with supervision |
AUTONOMOUS
Able to implement MSF administrative policies and tools (MSP, Health care package, GPS,...) Able to implement processes autonomously and propose improvement in order to adapt them to the mission/project Able to implement the function grid Able to implement a salary revision |
MASTER
Able to implement MSF administrative policies and tools (MSP, Health care package, GPS...), implements processes autonomously, proposes improvement and gives support to the field Able to ensure that all the function in the mission are positioned in the frame of the MSF function grid with corresponding level in salary scale Able to elaborate a salary revision using the benchmarking with the support/advice of the referent person |
EXPERT
Able to advise on the implementation of MSF administrative policies and tools for international and national staff Able to advise on the elaboration of a salary revision using the benchmarking |
Career management |
UNDER SUPERVISION
|
AUTONOMOUS
Able to support the supervisors to detect people with potentials based on competencies Able to propose career development plan for national staff Able to follow up career development plans |
MASTER
Able to advise on the identification and evaluation of competencies Able to define a career development plan for national staff Able to accompany the career development plan of international staff as defined by the pool manager |
EXPERT
Able to advise on the definition of a career development plan for national staff Able to define career development planning order to consolidate an international pool of staff for specific functions |
Training |
UNDER SUPERVISION
Able to detect training needs under supervision Able to propose ad-hoc trainings according to specific needs detected |
AUTONOMOUS
Able to define objectives for specific trainings according to specific needs detected Able to develop basic training sessions in own area Able to make an assessment of training needs in a team/mission Able to facilitate training sessions and to train other facilitators |
MASTER
Able to translate the results of an assessment of training needs into a training plan Able to develop whole training sessions with the support of Training unit when needed Able to put in place a system to measure the impact of the trainings in terms of obtained results for the persons and the mission |
EXPERT
Able to advise on how to lead training needs assessment (propose strategies and training paths linked to operational needs, decide on an ongoing system of validation of training needs) Able to advise (based on the needs assessment) on how to revise or develop the objectives and content of modules that fall under the responsibility of Hr department and to propose new modules where necessary Able to advise on how to facilitate training modules and to train people to train Able to advise on how to put in place a system to measure the impact of the trainings |
Organization Design |
UNDER SUPERVISION
Able to detect the job tasks and responsibilities according to existing tools Able to prepare and revise job profiles for all the positions |
AUTONOMOUS
Able to support coordinators/supervisors/activity managers to prepare and update proper job descriptions and profiles for all the positions they supervise Able to define organizational structures and design organization charts with support when needed Through regular meetings to ensure fluid communication flows in a team |
MASTER
Able to advise the coordinators / supervisors / activity managers on how to define organizational structures and design organization charts Able to advise coordinators / supervisors / activity managers on how put in place a system of meetings and communication flows adapted to the situation of their teams and to their activities |
EXPERT
Able to develop a complete organizational analysis (structure, processes, activities) and to advise line managers about an eventual re-organization/process re-engineering |
Team Management |
UNDER SUPERVISION
Able to follow basic rules on how to handle one-to-one communication (giving feedback, warnings, etc.) |
AUTONOMOUS
Able to detect situation of conflict or stress within a team Able to propose team building activities |
MASTER
Able to advise coordinators / supervisors / activity managers on how to give and receive feedback in order to improve team work Able to analyse (de)motivation factors in a team and advise coordinators / supervisors / activity managers in terms of motivation Able to advise coordinators / supervisors / activity managers on how to delegate and on how to supervise Able to advise and assist coordinators / supervisors / activity managers in case of conflicts or stress detected within a team |
EXPERT
Able to provide people under functional supervision with expertise and methodology on organizational structure, communication, conflict management, stress early detection etc Able to coach people under functional supervision on all the above mentioned area of team management |
IT HR Tools |
UNDER SUPERVISION
Able to capture all the employee data required by MSF in the database Able to ensure the payment of the staff using the software Able to ensure the administrative follow up of employees using the software (leaves, warnings, etc…) |
AUTONOMOUS
Able to use the IT system as a management tool, by extracting all the relevant data, analyzing them and drawing conclusion |
MASTER
Able to check the quality of and analyzes the employee data in the software Able to provide the field with technical support regarding the use of the software Able to detect errors and explain how to correct them Able to explain the payroll calculation of the mission and to provide the information needed in order for the HR tool expert in HQ to parameterize it in the software |
EXPERT
Able to advise the field regarding the use of the software – level 2 Able to parameterize the payroll calculation based on the information provided by the field |
Facility Management
AUTONOMOUS
Able to identify the needs of a base in terms of non-medical investment equipment.
Able to analyse/interpret the data extracted from Buphagus
Basic knowledge of the equipment management policy (identification, maintenance procedures, standard articles, etc.)
Able to evaluate the impact of inhouse or outhouse servicing of investiment equipments
Management of Offices and Workplace Safety
AUTONOMOUS
Ability to collect the needs of the building users and propose and implement rational solutions
Ability to understand and evaluate the local real estate market.
General knowledge of safety hazard and related soultions
General technical knowledge of the maintenance principles/tools for all the tehcnical services related to the buildings
Transport/Mechanic
UNDER SUPERVISION
Familiar with MSF basic standard tools and procedures (Carnet de Bord, fiche de travail, dayly and weekly check, service « A » and « B »)
Basic knowledge of mechanical spareparts
Be able to properly manage a of fuel storage and to respect refueling principles/rules.
Sound knowledge of driving rules
Vehicle Feet Management
AUTONOMOUS
Be able to size the project fleet and related equipment according to Msf standards and deployment conditions
Be able to organize a garage facility on the basis of MSF standards
Ability to evaluate the pertinency of local outsurcing basic maintenance service of the fleet
Sound Knowledge of mechanical spareparts, (produce regularly order sparepart)
Aerial Operations
UNDER SUPERVISION
Good knowledge of MSF projects air protocols (procedures, flight planning)
Ability of monitoring freight and passanger movements
Able to handle aircraft arrival and departure (airstrip clearing, contact with pilot)
Knowledge of MSF safety policies and protocols with regards to an aerial operation
Electricity
UNDER SUPERVISION
Able to recognise the 3 priorities (safety, protection, continuity of service).
Able to follow a logic procedure in order to detect simple electricity problems
Able to apply the basic laws of electricity (volt, ampere, watt, AC/DC).
Able to produce basic facilities based on MSF standard kits (lighting kit, small generator, charger/inverter)
Information and Communication Technology
UNDER SUPERVISION
Able to explain the MSF IT policy (3S: Security, Standardization, backup System)
Able to perform, verify and re-install a backup
Able to apply installation and maintenance procedures for IT material
Basic knowledge of computer network architecture
Able to follow a logic procedure in order to detect IT problems
Telecommunications
UNDER SUPERVISION
Familiar with MSF basic standard tools and procedures (Difference between HF and VHF, estqblish radio contact, use of satellite phone, use and interpret an swvr meter)
Biomedical Equipment
UNDER SUPERVISION
Be familiar with the types of medical apparatus most used by MSF.
Be able to carry out basic preventive maintenance.
Familiar with MSF basic standard tools and procedures related to biomed equipments
Construction and Renovation
UNDER SUPERVISION
Familiar with renovation and/or construction proceduresfor simple structures (temporary, semi-premanent and permanent)
Good knowlegde of existing MSF construction reference guides/tools.
Explain the MSF prerequisites for a construction project.
Able to draw a schematic diagram.
Able to recognize the need of supply in terms of materials
Water, Hygiene and Sanitation
UNDER SUPERVISION
Explain the link between WHS and (Public) Health.
Be able to estimate the needs for water & excrement management for health‐care structures & camps.
Be able to install a small water network with MSF kits (motorised pump, bladder, distribution line).
Know how to perform a batch chlorination
Explain the principles of systems for management of excrement (defecation area, latrine pits, improved latrine pits, simple latrine, VIP, water latrine, septic tank).
Explain the principles of water evacuation (grease trap, infiltration trenches).
Explain the principles of medical waste management (categories & equipment)
Safety
AUTONOMOUS
Able to identify the major risks presented by a project in terms of safety of goods and persons, in collaboration with the project coordinator.
Able to identify measures to reduce risks and develop a contingency plan for a project
Money/Cash Management
EXPERT
Perfect knowledge of MSF security/cash guideline/procedures and able to implement them
Book-keeping
AUTONOMOUS
Good knowledge of MSF mission accounting tools and procedures (chart of accounts and allocation table, description grid, closing,...)
Excellent knowledge of Saga
Able to analyse accounting books/entries
Funding Management
MASTER
Sound knowledge of donor’s interests
Be able to adapt MSF funding strategy at mission level
Contract Management
MASTER
Able to produce a complex financial report
Able to detect over or under spending of financial a contract and find appropriate solutions/amendments
Able to manage an allocation table
Perfect knowledge of mission donor’s requirements in terms financial reporting
Internal Control
MASTER
Familiar with procedures and processes of dept. other than finance (support functions)
Able to identify gaps across procedures
Good Knowledge of best practices of financial control
Budget Management
MASTER
Sound knowledge of budget tools, processes and procedures
Ability to put in place a forecast
Ability to model different scenarios
Management Control
MASTER
Good knowledge of cost analysis methodologies
Ability to underline relevant points of attention
Good knowledge of KPIs: can define relevant KPIs for project/mission activities
Excel
MASTER
Good: Pivot table, vlookups
HR Strategy Development
MASTER
Able to analyze the local HR context of the mission
Able to advise on the analyze of the HR organization of the project (workload, tasks allocation, needs calculation,...)
Able to define the HR strategy of the mission, integrating both operational needs and the one of the organization - global HR strategy (OC and international level)
Able to evaluate and plan the activities to put in place in order to implement the strategy
Legal
MASTER
Able to analyze the local legal context with the support of MSF tools
Able to organize the legal protection of the mission by identifying a local legal expert able to advise the organization, using guidelines and with the advise of legal adviser in HQ if necessary
Able to ensure the follow up of court cases, liaising with the HQ and the local legal expert
Able to write / co write a draft of any contractual document taking into account the local law and MSF policies and submit if necessary to the local and or HQ legal advisor
Able to ensure the follow up of the different taxes payment (fiscal obligation)
Administrative Management
AUTONOMOUS
Able to explain and ensure the proper implementation of policies, tools and processes related to legal management of the project (contract, rent,...)
Able to follow up legal aspects of the project management
Able to put in place a system to ensure the proper legal management of the project
Recruitment
AUTONOMOUS
Able to implement MSF administrative policies and tools (MSP, Health care package, GPS,...)
Able to implement processes autonomously and propose improvement in order to adapt them to the mission/project
Able to implement the function grid
Able to implement a salary revision
Career management
AUTONOMOUS
Able to support the supervisors to detect people with potentials based on competencies
Able to propose career development plan for national staff
Able to follow up career development plans
Training
AUTONOMOUS
Able to define objectives for specific trainings according to specific needs detected
Able to develop basic training sessions in own area
Able to make an assessment of training needs in a team/mission
Able to facilitate training sessions and to train other facilitators
Organization Design
MASTER
Able to advise the coordinators / supervisors / activity managers on how to define organizational structures and design organization charts
Able to advise coordinators / supervisors / activity managers on how put in place a system of meetings and communication flows adapted to the situation of their teams and to their activities
Team Management
MASTER
Able to advise coordinators / supervisors / activity managers on how to give and receive feedback in order to improve team work
Able to analyse (de)motivation factors in a team and advise coordinators / supervisors / activity managers in terms of motivation
Able to advise coordinators / supervisors / activity managers on how to delegate and on how to supervise
Able to advise and assist coordinators / supervisors / activity managers in case of conflicts or stress detected within a team
IT HR Tools
AUTONOMOUS
Able to use the IT system as a management tool, by extracting all the relevant data, analyzing them and drawing conclusion
HR Strategy Development
MASTER
Able to analyze the local HR context of the mission
Able to advise on the analyze of the HR organization of the project (workload, tasks allocation, needs calculation,...)
Able to define the HR strategy of the mission, integrating both operational needs and the one of the organization - global HR strategy (OC and international level)
Able to evaluate and plan the activities to put in place in order to implement the strategy
Legal
MASTER
Able to analyze the local legal context with the support of MSF tools
Able to organize the legal protection of the mission by identifying a local legal expert able to advise the organization, using guidelines and with the advise of legal adviser in HQ if necessary
Able to ensure the follow up of court cases, liaising with the HQ and the local legal expert
Able to write / co write a draft of any contractual document taking into account the local law and MSF policies and submit if necessary to the local and or HQ legal advisor
Able to ensure the follow up of the different taxes payment (fiscal obligation)
Administrative Management
AUTONOMOUS
Able to explain and ensure the proper implementation of policies, tools and processes related to legal management of the project (contract, rent,...)
Able to follow up legal aspects of the project management
Able to put in place a system to ensure the proper legal management of the project
Recruitment
AUTONOMOUS
Able to implement MSF administrative policies and tools (MSP, Health care package, GPS,...)
Able to implement processes autonomously and propose improvement in order to adapt them to the mission/project
Able to implement the function grid
Able to implement a salary revision
Career management
AUTONOMOUS
Able to support the supervisors to detect people with potentials based on competencies
Able to propose career development plan for national staff
Able to follow up career development plans
Training
AUTONOMOUS
Able to define objectives for specific trainings according to specific needs detected
Able to develop basic training sessions in own area
Able to make an assessment of training needs in a team/mission
Able to facilitate training sessions and to train other facilitators
Organization Design
MASTER
Able to advise the coordinators / supervisors / activity managers on how to define organizational structures and design organization charts
Able to advise coordinators / supervisors / activity managers on how put in place a system of meetings and communication flows adapted to the situation of their teams and to their activities
Team Management
MASTER
Able to advise coordinators / supervisors / activity managers on how to give and receive feedback in order to improve team work
Able to analyse (de)motivation factors in a team and advise coordinators / supervisors / activity managers in terms of motivation
Able to advise coordinators / supervisors / activity managers on how to delegate and on how to supervise
Able to advise and assist coordinators / supervisors / activity managers in case of conflicts or stress detected within a team
IT HR Tools
AUTONOMOUS
Able to use the IT system as a management tool, by extracting all the relevant data, analyzing them and drawing conclusion
Legal
MASTER
Able to analyze the local legal context with the support of MSF tools
Able to organize the legal protection of the mission by identifying a local legal expert able to advise the organization, using guidelines and with the advise of legal adviser in HQ if necessary
Able to ensure the follow up of court cases, liaising with the HQ and the local legal expert
Able to write / co write a draft of any contractual document taking into account the local law and MSF policies and submit if necessary to the local and or HQ legal advisor
Able to ensure the follow up of the different taxes payment (fiscal obligation)
Administrative Management
MASTER
Able to analyze the local legal context with the support of MSF tools
Able to organize the legal protection of the mission by identifying a local legal expert able to advise the organization, using guidelines and with the advise of legal adviser in HQ if necessary
Able to ensure the follow up of court cases, liaising with the HQ and the local legal expert
Able to write / co write a draft of any contractual document taking into account the local law and MSF policies and submit if necessary to the local and or HQ legal advisor
Able to ensure the follow up of the different taxes payment (fiscal obligation)
Organization Design
AUTONOMOUS
Able to support coordinators/supervisors/activity managers to prepare and update proper job descriptions and profiles for all the positions they supervise
Able to define organizational structures and design organization charts with support when needed
Through regular meetings to ensure fluid communication flows in a team
IT HR Tools
MASTER
Able to check the quality of and analyzes the employee data in the software
Able to provide the field with technical support regarding the use of the software
Able to detect errors and explain how to correct them
Able to explain the payroll calculation of the mission and to provide the information needed in order for the HR tool expert in HQ to parameterize it in the software
HR Strategy Development
AUTONOMOUS
Able to analyze : the local HR context of the project and the HR organization of the project (workload, tasks allocation, needs calculation,...)
Able to contribute to the development and to execute HR strategy for the project (active participation in elaboration of HR strategy based on the operational needs, planning of the activities to be done in order to implement the HR strategy)
Able to translate those activities into a budget and to follow up the achievement of those activities
Legal
AUTONOMOUS
Able to explain and ensure the proper implementation of policies, tools and processes related to legal management of the project (contract, rent,...)
Able to follow up legal aspects of the project management
Able to put in place a system to ensure the proper legal management of the project
Administrative Management
AUTONOMOUS
Able to explain and ensure the proper implementation of policies, tools and processes related to legal management of the project (contract, rent,...)
Able to follow up legal aspects of the project management
Able to put in place a system to ensure the proper legal management of the project
Recruitment
AUTONOMOUS
Able to implement MSF administrative policies and tools (MSP, Health care package, GPS,...)
Able to implement processes autonomously and propose improvement in order to adapt them to the mission/project
Able to implement the function grid
Able to implement a salary revision
Career management
AUTONOMOUS
Able to support the supervisors to detect people with potentials based on competencies
Able to propose career development plan for national staff
Able to follow up career development plans
Training
UNDER SUPERVISION
Able to detect training needs under supervision
Able to propose ad-hoc trainings according to specific needs detected
Organization Design
AUTONOMOUS
Able to support coordinators/supervisors/activity managers to prepare and update proper job descriptions and profiles for all the positions they supervise
Able to define organizational structures and design organization charts with support when needed
Through regular meetings to ensure fluid communication flows in a team
Team Management
AUTONOMOUS
Able to detect situation of conflict or stress within a team
Able to propose team building activities
IT HR Tools
AUTONOMOUS
Able to use the IT system as a management tool, by extracting all the relevant data, analyzing them and drawing conclusion
Legal
AUTONOMOUS
Able to explain and ensure the proper implementation of policies, tools and processes related to legal management of the project (contract, rent,...)
Able to follow up legal aspects of the project management
Able to put in place a system to ensure the proper legal management of the project
Administrative Management
MASTER
Able to analyze the local legal context with the support of MSF tools
Able to organize the legal protection of the mission by identifying a local legal expert able to advise the organization, using guidelines and with the advise of legal adviser in HQ if necessary
Able to ensure the follow up of court cases, liaising with the HQ and the local legal expert
Able to write / co write a draft of any contractual document taking into account the local law and MSF policies and submit if necessary to the local and or HQ legal advisor
Able to ensure the follow up of the different taxes payment (fiscal obligation)
IT HR Tools
AUTONOMOUS
Able to use the IT system as a management tool, by extracting all the relevant data, analyzing them and drawing conclusion
HR Strategy Development
UNDER SUPERVISION
Able to implement and follow up the activities defined in the objectives and HR strategy of the project
Legal
UNDER SUPERVISION
Able to understand and implement policies, tools and processes related to legal management of the project (contract, rent,...)
Administrative Management
UNDER SUPERVISION
Able to execute MSF administrative policies, tools (MSP, Health care package, international staff guidelines...), and processes, with supervision
Team Management
UNDER SUPERVISION
Able to follow basic rules on how to handle one-to-one communication (giving feedback, warnings, etc.)
IT HR Tools
UNDER SUPERVISION
Able to capture all the employee data required by MSF in the database
Able to ensure the payment of the staff using the software
Able to ensure the administrative follow up of employees using the software (leaves, warnings, etc…)
Money/Cash Management
AUTONOMOUS
Sound knowledge of project security/cash guideline/procedures (transfers, keeping money, ...)
and able to implement them
Able to analyse cassh discrepancies and to propose solutions
Excel
UNDER SUPERVISION
Basic
HR Strategy Development
UNDER SUPERVISION
Able to implement and follow up the activities defined in the objectives and HR strategy of the project
Legal
UNDER SUPERVISION
Able to understand and implement policies, tools and processes related to legal management of the project (contract, rent,...)
Administrative Management
UNDER SUPERVISION
Able to execute MSF administrative policies, tools (MSP, Health care package, international staff guidelines...), and processes, with supervision
Team Management
UNDER SUPERVISION
Able to follow basic rules on how to handle one-to-one communication (giving feedback, warnings, etc.)
IT HR Tools
UNDER SUPERVISION
Able to capture all the employee data required by MSF in the database
Able to ensure the payment of the staff using the software
Able to ensure the administrative follow up of employees using the software (leaves, warnings, etc…)
Legal
UNDER SUPERVISION
Able to understand and implement policies, tools and processes related to legal management of the project (contract, rent,...)
Administrative Management
UNDER SUPERVISION
Able to execute MSF administrative policies, tools (MSP, Health care package, international staff guidelines...), and processes, with supervision
IT HR Tools
UNDER SUPERVISION
Able to capture all the employee data required by MSF in the database
Able to ensure the payment of the staff using the software
Able to ensure the administrative follow up of employees using the software (leaves, warnings, etc…)
Knowledge Level Definition
Basic knowledge
Shows a general understanding of the main principles but cannot explain how they can be translated into specific action/activities
Provides definition based on «don'ts» more than «dos». Has a clear perception of actions which should be avoided rather than those which should be taken
Good knowledge
Understands the logical frame in which rules and regulations are developed and recognizes the reasons underpinning their adoption
Understands the logical link between main principles and secondary level rules
Knows the impact and the consequences coming from the implementation of his knowledge, within his area/function/department
Sound Knowledge
(See good knowledge), and in addition:
Deep technical knowledge of a matter, applicable to the resolution of complex problems
Excellent/perfect knowledge
Detailed knowledge of a matter, its history and evolution within the organization
State of the art of technical knowledge for the organization, aware of its importance as critical assets to the organization's success
Deep awareness of impact and consequences coming from the implementation of his knowledge, within the whole organization