LM02300
FLIGHT MANAGER
Level 9
Reports to (Hierarchical)
Logistics Coordinator / Technical Logistics Coordinator
Reports to (Functional)
Logistics Coordinator / Technical Logistics Coordinator
Job Family
Logistics and Supply
Main Purpose
Planning, coordinating and monitoring all logistics activities in the project related to the air transport of materials, people and other resources with MSF's aircraft, according to MSF standards and protocols, in order to give an optimal distribution service to the missions and projects requiring it in terms of quality and time
Accountabilities
- In collaboration with the LogCo / Technical LogCo, planning, establishing and reviewing the activities related to air transport including its annual budget in order to identify and give a response to the needs of the mission and the targeted population
- Monitoring and ensuring the implementation of the air transport activities in the mission ensuring compliance to MSF standards, protocols and procedures. This includes the following tasks:
- Planning and coordinating the monthly, weekly and daily schedule of the aircraft, in order to meet the different sections' needs, pilots duty hours, maintenance schedules and other factors
- Organizing the execution of the flights, in order to ensure the smoothest running of the flight and the delivery of the cargo, by establishing the daily flight planning sheet, analysing and taking into account weather and security issues and managing the relationship with authorities and other internal and external agents involving the operations
- Implementing at all times all safety procedures, in order to ensure the security of the activities around MSF's aircraft and informing the missions (crew and HoM) on weather reports and security environments/ issues as well as managing the medical and safety evacuations
- In collaboration with the LogCo / Technical LogCo and the HRCo, participating in the planning and implementation of HR associated processes (recruitment, training, briefing/debriefing, evaluation, detection of potential, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required to correctly perform all logistics activities pertaining to his area
- Participating in monthly reports according to guidelines (SitRep, Logistics Statistical Report, etc.). Carrying out all administrative tasks, weekly and monthly reports with the flight time required by each section, the invoicing, etc., in order to keep the missions and cells informed about the running of the activity, its financial status and the compliance of all contracts
- Performing delegated tasks according to his her speciality and as specified in his/her job description
Education
Degree and specialization in Logistics and Management, with technical and administrative knowledge
Experience
Proven understanding of MSF Field Logistics (general knowledge of MSF equipment and kits in accordance to the nature of the project)
Language Level Description
B2 Independent User
Vantage or upper intermediate
- Can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in his/her field of specialisation.
- Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party.
- Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.
Technical Skills
Management of Offices and Workplace Safety
UNDER SUPERVISION
Basic knowledge of safety hazard and related soultions
Basic technical knowledge of the maintenance principles/tools for all the tehcnical services related to the buildings
Aerial Operations
EXPERT
Capacity to evaluate the effectivness and efficiency of air operations on a mission (development and implementation of KPIs)
Able to conduct a technical and commercial negotiation (market, cooperation with external partners) to identify a suitable answer in terms of transport means
Good knowledge of aeronautical basics (aircraft models and spficications, aeronautical enviroment)
Capacity to anticipate and troubleshot technical problems and provide adequate solutions
Information and Communication Technology
UNDER SUPERVISION
Able to explain the MSF IT policy (3S: Security, Standardization, backup System)
Able to perform, verify and re-install a backup
Able to apply installation and maintenance procedures for IT material
Basic knowledge of computer network architecture
Able to follow a logic procedure in order to detect IT problems
Telecommunications
UNDER SUPERVISION
Familiar with MSF basic standard tools and procedures (Difference between HF and VHF, estqblish radio contact, use of satellite phone, use and interpret an swvr meter)
Safety
AUTONOMOUS
Able to identify the major risks presented by a project in terms of safety of goods and persons, in collaboration with the project coordinator.
Able to identify measures to reduce risks and develop a contingency plan for a project
Transversal Competencies
Commitment to MSF’s Principles
Demonstrates loyalty, awareness and respect for MSF’s values
- Expresses his/her interest by talking/asking/giving informed opinions about MSF’s activities.
- Expresses he/she wants to work with MSF because of its principles and mission.
- Overtly expresses his/her satisfaction at belonging to MSF and defends MSF’s social mission.
- Refers to beneficiaries* when speaking about his/her own work.
- Always transmits a positive image of MSF in front of both colleagues and external people.
- Translates the principles of MSF into actions.
Behavioural Flexibility
Adapts behaviour to the needs of the situation
- Accepts decisions which are not completely in line with his/her personal opinions.
- Is flexible in applying and adapting procedures.
- Adapts his/her behaviour to the characteristics of the interlocutor and/or situation.
- Learns from problems and difficulties, becoming more competent at resolving similar situations in the future.
- Looks for adaptable solutions in order to achieve objectives.
- Reassesses priorities when circumstances change, focusing on objectives.
Results and Quality Orientation
Improves performance and sets ambitious and realistic goals
- Strives to continually improve work methods.
- Suggests news ways of increasing efficiency in his/her field of action.
- Demonstrates a continuous learning attitude.
- Sets as an objective the improvement of the process.
Teamwork and Cooperation
Encourages, engages and motivates people to work as a team
- Shows he/she values the experience and input of other team members through empathetic communication.
- Makes decisions taking into account how they affect the team.
- Actively seeks input from team members to define how they will work together.
- Makes sure the common objective is known and supported by all the team.
- Works to achieve cohesion and a spirit of cooperation in the team.
- Involves the team in the decision-making process that may affect all its members.
People Management and Development
Gives feedback and sets limits
- Informs and gives feedback about results achieved by the team.
- Individually rectifies ineffective behaviour through constructive feedback.
- Acknowledges the positive performance of his/her collaborators, using suitable techniques for the follow-up appraisal.
- Manages any discrepancies between team members’ expectations and the reality of their situation.
- Is approachable and makes time for all team members.