MM01301
HPCE MANAGER
Level 10
Career Path
Reports to (Hierarchical)
Project Medical Referent / Project Coordinator
Reports to (Functional)
Project Medical Referent- MTL / Medical Coordinator / Project Coordinator
Job Family
Medical and Paramedical / Operations
Main Purpose
Overall responsible for the development, implementation and monitoring of the HPCE program in MSF project, as well strengthening community action and being the responsible for capacity building of the HP team, according to MSF principles, protocols, and standards.
Preferably, the HPCE manager oversees the HPCE program in one project, but in specific situations the HPCE manager can have a flying role for multiple projects.
Accountabilities
HPCE strategy, activities and monitoring
- Responsible for the design/development of a regular updated HPCE strategy, activities, tools and monitoring system. Accountable of budget planning.
- Follow up and support the HP supervisor on the implementation of the HPCE strategy (workplan, according to the chronogram; tool creation; training)
- Ensure participatory approaches and patient/community consultation before and during implementation of the HPCE strategy.
- Ensuring that the right process is followed for the design the health education materials and participatory methods. (pretesting, validation of content, translation)
- Provide technical input and support to situation analysis (Rapid assessments/surveys / rumours-feedback monitoring) and ensure final reporting and information sharing with the project team.
- Supervision of the implementation of the community-based surveillance (data collection, active case finding, linkage to care, tracing)
- Support the HP supervisors on the organization of community meetings.
- Contribute to the updated community mapping (community mapping, stakeholders, GIS etc.)
- Ensure and regularly sharing with PC and medical team on updates regarding community mapping.
- Capitalisation: document on lessons learned and capitalize on experiences (handover report, end of mission report, capitalisation report)
- Ensure regular collaboration with other supervisors / managers (SRH, MH, NAM, MAM, Social Work, EH/WASH, LogM, Admin)
HP capacity building and supervision
- Responsible for the development plan for the HP team, based on the needs assessment (evaluation), as well for the follow up in capacity building through training, coaching, community of practice events.
- Managing and supervision of the quality of the HPCE activities done by the HPCE team at field level (based on a supervision checklist). (eg. Participatory methods and pedagogical techniques, active listening, use of tools, preparation /organisation)
- Responsible of the recruitment and evaluation process for HP profiles (in collaboration with HR department).
Education
Essential: bachelor degree in social sciences, behavioural sciences, public health, orientation health promotion / community health (or nursing diploma in community health). Desirable: master’s degree in any social sciences.
Experience
Essential 2 years working experience in related jobs (managing health promotion programs) outside your country or within MSF.
Experience in using qualitative methodology is essential.
Experience in strategy design, implementation and monitoring is a must.
Language Level Description
B2 Independent User
Vantage or upper intermediate
- Can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in his/her field of specialisation.
- Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party.
- Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.
Technical Skills
Data management
Autonomous
Able to provide routine data analysis
Person / material hygiene
Autonomous
Able to supervise use of PPE in a service or department
Infection control
Under Supervision
Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelinesL1 Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelines
Pharmacy
Expert
Able to perform rational use of prescription analysis
Able to ensure quality control on drug management
Knowledge of drugs: action, interaction and side effects
Able to evaluate the quality level of patient therapy education
Mastery of pharmacy management softwareL4 Able to perform rational use of prescription analysis
Able to ensure quality control on drug management
Knowledge of drugs: action, interaction and side effects
Able to evaluate the quality level of patient therapy education
Mastery of pharmacy management software
Stock
Under Supervision
Able to manage ward/OT material stock (inventory, refilling)
Able to evaluate equipment status (availability, functioning)
L1 able to manage ward/OT material stock (inventory, refilling)
Able to evaluate equipment status (availability, functioning)
Counseling
Autonomous
Able to use advanced counseling technics (group and individual) autonomously
Able to perform adapted screening/identify psychosocial needs and to answer according to MSF protocols
Social Sciences methodology
Master
Able to conduct a qualitative survey to establish a comprehensive baseline during the assessment phase (methodology, analysis and report writing )
Able to conduct a qualitative study in the framework of operational research (methodology, analysis and article writing )
Health promotion
Master
Design a comprehensive HP strategy, create and adapt all HP tools and techniques : visual support, content support (guidelines, manuals), trainings, games etc.
Nutrition
Under Supervision
Understand of therapeutic feeding principles
Clinical competence
Under Supervision
Basic knowledge of normal physiology
Able to identify abnormal (pathological) cases
Lab
Under Supervision
Knowledge of laboratory equipment and organization
Transversal Competencies
Commitment to MSF’s Principles
Demonstrates loyalty, awareness and respect for MSF’s values
- Expresses his/her interest by talking/asking/giving informed opinions about MSF’s activities.
- Expresses he/she wants to work with MSF because of its principles and mission.
- Overtly expresses his/her satisfaction at belonging to MSF and defends MSF’s social mission.
- Refers to beneficiaries* when speaking about his/her own work.
- Always transmits a positive image of MSF in front of both colleagues and external people.
- Translates the principles of MSF into actions.
Behavioural Flexibility
Facilitates and helps to bring about changes in others
- Sets up mechanisms that can minimise the impact of an “expected change” on others, for instance, a good briefing.
- Communicates and provides information even when he/she is not the team leader.
Results and Quality Orientation
Improves performance and sets ambitious and realistic goals
- Strives to continually improve work methods.
- Suggests news ways of increasing efficiency in his/her field of action.
- Demonstrates a continuous learning attitude.
- Sets as an objective the improvement of the process.
Teamwork and Cooperation
Encourages, engages and motivates people to work as a team
- Shows he/she values the experience and input of other team members through empathetic communication.
- Makes decisions taking into account how they affect the team.
- Actively seeks input from team members to define how they will work together.
- Makes sure the common objective is known and supported by all the team.
- Works to achieve cohesion and a spirit of cooperation in the team.
- Involves the team in the decision-making process that may affect all its members.
People Management and Development
Gives feedback and sets limits
- Informs and gives feedback about results achieved by the team.
- Individually rectifies ineffective behaviour through constructive feedback.
- Acknowledges the positive performance of his/her collaborators, using suitable techniques for the follow-up appraisal.
- Manages any discrepancies between team members’ expectations and the reality of their situation.
- Is approachable and makes time for all team members.