MT03500
TRAVAILLEUR SOCIAL
Niveau 5
Responsabilité Hiérarchique
Responsable des activités IEC-Promotion santé, Responsable des activités de la santé mentale
Responsabilité Fonctionnelle
Responsable des activités promotion santé, Directeur des activités SM
Domaine Professionnel
Médical
But principal
Réaliser toutes les activités impliquant un soutien social aux patients/survivants individuels et les mettre en relation avec d'autres services de soutien pertinents et les communautés au sens large, conformément aux principes et aux directives de MSF. Améliorer la condition sociale de la population cible pour avoir un impact sur les résultats liés à la santé.
Responsabilités
- Mener des évaluations sociales, identifier les besoins de soutien social des patients/survivants, notamment en matière de sécurité juridique, de protection, d'hébergement/de logement, de sécurité fi-nancière/professionnelle, de sécurité alimentaire, et d'accès aux services de soutien médical et psy-chosocial au-delà du champ d'intervention du projet.
- Soutenir l'apport de soins complets aux patients et à leurs familles, en coordonnant activement leur travail avec les autres membres de l'équipe multidisciplinaire de MSF (par exemple, les médecins, etc) et en établissant des liens avec les services multisectoriels tels que la protection, la sécurité, la sécurité juridique, la justice, l'éducation et les moyens de subsistance.
- Fournir un soutien social direct basé sur des évaluations sociales et faciliter l'orientation vers des ressources externes évaluées. Assurer un suivi systématique des soins en ce qui concerne la pré-sence aux rendez-vous cliniques et le suivi des orientations vers les services multisectoriels perti-nents visant à améliorer la qualité de vie des patients/survivants.
- Participer à la création et à l'entretien de tout matériel nécessaire aux activités des travailleurs so-ciaux, y compris les installations et les équipements afin d'en assurer la continuité.
- Cartographie et mise à jour régulière des services de soutien formels et informels (y compris les res-sources communautaires existantes). Évaluer la qualité des services de soutien existants, en identi-fiant les lacunes et en plaidant pour une réponse sociale améliorée et culturellement appropriée.
- Tenir des registres, statistiques, dossiers et rapports sur toutes les activités de travail social et de suivi des soins fournis par MSF ou d'autres services de soutien. Identifier les lacunes dans les ser-vices disponibles et, avec l'équipe, établir des priorités et développer des plans suivant les objectifs de MSF.
Éducation
Diplôme/Licence en Travail Social (BSW)
Expérience
Minimum deux années dans un emploi social similaire ; expérience avec MSF ou d'autres ONG souhaitable
Language Level Description
B1 Independent User
Threshold or intermediate
- Can understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc.
- Can deal with most situations likely to arise while travelling in an area where the language is spoken.
- Can produce simple connected text on topics that are familiar or of personal interest.
- Can describe experiences and events, dreams, hopes and ambitions and briefly give reasons and explanations for opinions and plans.
Technical Skills
Person / material hygiene
Under Supervision
Capacity to ensure adequate use of Personal Protective Equipment (PPE)
Infection control
Under Supervision
Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelinesL1 Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelines
Pharmacy
Autonomous
Knowledge of possible drug side effects and interactions for most common drugs
Able to explain drug administration routes to patients
Knowledge of MSF drug management (right treatment of dangerous drugs, etc.)L2 Knowledge of possible drug side effects and interactions for most common drugs
Able to explain drug administration routes to patients
Knowledge of MSF drug management (right treatment of dangerous drugs, etc.)
Counseling
Under Supervision
Able to perform basic counseling and/or educational sessions under supervision
Able to identify cases presenting psycho-social problems
Social Sciences methodology
Under Supervision
Able to administrate a quantitative questionnaire (interviewer)
Able to administrate socio-economical closed questionnaire
Able to collaborate in the mapping of a geographical area
Able to collaborate in the mapping of the different actors, organization, etc
Health promotion
Under Supervision
Perform basic HP activities of prevention and mobilization
Manage no more than 1 or 2 HP approaches (including animation techniques )
Manage no more than 1 or 2 medical topic (for instance : cholera)
Nutrition
Under Supervision
Understand of therapeutic feeding principles
Clinical competence
Under Supervision
Basic knowledge of normal physiology
Able to identify abnormal (pathological) cases
Transversal Competencies
Commitment to MSF’s Principles
Demonstrates knowledge of and accepts MSF’s principles
- Respects the choices made by the organisation.
- Has basic knowledge of MSF’s mission and main activities.
- Respects and accepts the medical ethics and principles of MSF.
- Knows the difference between MSF’s activities and those of other NGOs and actors.
Behavioural Flexibility
Accepts changes
- Accepts changes without knowing the full reasons for them.
- Accepts new ideas in a positive way.
- Positively accepts changes in his/her environment.
- Accepts arguments opposed to his/her own.
- Is willing to listen and to take on new tasks in his/her job.
Stress Management
Manages own stress
- Expresses awareness of his/her own stress level.
- Is able to identify causes of his/her own stress and/or asks for help in detecting them.
- Is able to express to others his/her personal stressors at an appropriate time without overwhelming them.
Results and Quality Orientation
Performs his/her work
- Knows objectives of the job.
- Defines tasks to achieve objectives and establishes a working plan.
- Reviews and checks his/her work to detect mistakes and to correct them immediately.
- Values high-quality work.
Service Orientation
Knows and understands clients’ needs and interests
- Identifies and has a clear understanding of who the client to be served is.
- Identifies clients’ needs and concerns, and provides them with useful information and quick solutions.
- Listens to clients and asks them questions to determine their needs and motivations.
- Gets to know how the rest of the team works.
Teamwork and Cooperation
Acknowledges the importance of teamwork and cooperation
- Is responsible for his/her work because he/she knows the repercussions it has on the team or on others.
- Establishes and maintains good working relationships with colleagues, is accessible and listens to others.
- Cooperates with the team and supports decisions made.
- Demonstrates a predisposition to work with others and gives help when asked.
- Acknowledges there are common goals as well as individual objectives deriving from the personal plan of action.
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