MT03800
HEAD OF NUTRITIONAL ASSISTANTS
Level 4
Reports to (Hierarchical)
Nurse
Reports to (Functional)
Nurse
Job Family
Medical and Paramedical
Main Purpose
Supervising the nutritional assistants to ensure that nutritional care is being delivered in a safe, effective and timely manner according to MSF protocols, standards and protocols in order to improve health conditions of the targeted population
Accountabilities
- In coordination with the nurse, the Nursing Activities Manager, logistics and other staff involved, monitoring the daily consumption of therapeutic food and other consumables (e.g. soap) to ensure the necessary resources for appropriate food distributions in adequate conditions (quantity and quality).
- Coordinating the nutritional assistants’ activities with the medical and logistics department and serving as liaison between different teams in order to ensure timely care and to address any actual or potential barriers to care delivery.
- Supervising all nutritional assistants’ activities, ensuring correct technique for measurement of weight, and providing support during food preparation, distribution and feeding. Ensuring the team observe all hygiene protocols and food safety rules and encourages patients and caregivers to do the same
- In coordination with Logistics, monitoring and ensuring cleanliness of the nutritional centre and and appropriate hygiene conditions of the premises and food, checking availability of water, clean cups, etc.
- Ensuring that all staff using medical devices are qualified and trained. Ensuring cleaning and minor maintenance tasks are performed according to the protocols. Reporting any malfunction to the project biomedical service.List item
- Ensuring proper HR management of the nutritional assistants under his/her direct responsibility and liaises with HR responsible when needed. Providing training to new nutritional assistants. Mediating when any problem arises between patients and the Nutritional Assistants under his/her responsibility, and informing HR responsible when necessary
- Ensuring that mothers are well informed about the functioning of the centre and the state and evolution of their child and encouraging them to keep breastfeeding in addition to feedings provided. Reporting any weight loss or change in behaviour of the child.
- Planning and organizing the nutritional assistants' tasks and their working schedule (patient assignments, daily attendance, etc.) managing replacements and reporting absences/delays to the nurse. On request of the Nurse, performing any reasonable duties (i.e. assisting nurses with measurements when needed, etc.).
- Reporting to the nurse of any food shortages, or any problem that may arise related to the functioning of the centre. Refers security problem to Logistics
Education
Literacy essential, health related training desirable
Experience
None required. Desirable previous experience in similar position in MSF or other NGO’s in a developing country
Language Level Description
B1 Independent User
Threshold or intermediate
- Can understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc.
- Can deal with most situations likely to arise while travelling in an area where the language is spoken.
- Can produce simple connected text on topics that are familiar or of personal interest.
- Can describe experiences and events, dreams, hopes and ambitions and briefly give reasons and explanations for opinions and plans.
Technical Skills
Person / material hygiene
Under Supervision
Capacity to ensure adequate use of Personal Protective Equipment (PPE)
Infection control
Under Supervision
Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelinesL1 Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelines
Food Hygiene
Autonomous
Able to respect appropriate storage practices according to MSF standards
Pharmacy
Expert
Able to perform rational use of prescription analysis
Able to ensure quality control on drug management
Knowledge of drugs: action, interaction and side effects
Able to evaluate the quality level of patient therapy education
Mastery of pharmacy management softwareL4 Able to perform rational use of prescription analysis
Able to ensure quality control on drug management
Knowledge of drugs: action, interaction and side effects
Able to evaluate the quality level of patient therapy education
Mastery of pharmacy management software
Stock
Under Supervision
Able to manage ward/OT material stock (inventory, refilling)
Able to evaluate equipment status (availability, functioning)
L1 able to manage ward/OT material stock (inventory, refilling)
Able to evaluate equipment status (availability, functioning)
Social Sciences methodology
Under Supervision
Able to administrate a quantitative questionnaire (interviewer)
Able to administrate socio-economical closed questionnaire
Able to collaborate in the mapping of a geographical area
Able to collaborate in the mapping of the different actors, organization, etc
Health promotion
Under Supervision
Perform basic HP activities of prevention and mobilization
Manage no more than 1 or 2 HP approaches (including animation techniques )
Manage no more than 1 or 2 medical topic (for instance : cholera)
Nutrition
Autonomous
Knowledge of basic nutritional principles (examples)
Able to perform nutritional evaluation (screening, food security)
Clinical competence
Autonomous
Able to assess physiological status (vital signs or mental health basic evaluation)
Lab
Under Supervision
Knowledge of laboratory equipment and organization
Bio Med
Under Supervision
Knowledge of MSF biomedical maintenance protocol: use and monitoring/functioning
Transversal Competencies
Commitment to MSF’s Principles
Demonstrates knowledge of and accepts MSF’s principles
- Respects the choices made by the organisation.
- Has basic knowledge of MSF’s mission and main activities.
- Respects and accepts the medical ethics and principles of MSF.
- Knows the difference between MSF’s activities and those of other NGOs and actors.
Behavioural Flexibility
Accepts changes
- Accepts changes without knowing the full reasons for them.
- Accepts new ideas in a positive way.
- Positively accepts changes in his/her environment.
- Accepts arguments opposed to his/her own.
- Is willing to listen and to take on new tasks in his/her job.
Stress Management
Manages own stress
- Expresses awareness of his/her own stress level.
- Is able to identify causes of his/her own stress and/or asks for help in detecting them.
- Is able to express to others his/her personal stressors at an appropriate time without overwhelming them.
Results and Quality Orientation
Performs his/her work
- Knows objectives of the job.
- Defines tasks to achieve objectives and establishes a working plan.
- Reviews and checks his/her work to detect mistakes and to correct them immediately.
- Values high-quality work.
Service Orientation
Knows and understands clients’ needs and interests
- Identifies and has a clear understanding of who the client to be served is.
- Identifies clients’ needs and concerns, and provides them with useful information and quick solutions.
- Listens to clients and asks them questions to determine their needs and motivations.
- Gets to know how the rest of the team works.
Teamwork and Cooperation
Acknowledges the importance of teamwork and cooperation
- Is responsible for his/her work because he/she knows the repercussions it has on the team or on others.
- Establishes and maintains good working relationships with colleagues, is accessible and listens to others.
- Cooperates with the team and supports decisions made.
- Demonstrates a predisposition to work with others and gives help when asked.
- Acknowledges there are common goals as well as individual objectives deriving from the personal plan of action.