MT04505

PHARMACY ASSISTANT

Level   3


Reports to (Hierarchical)

Pharmacy Storekeeper, or as set-up

Reports to (Functional)

Pharmacy Storekeeper

Job Family

Medical and Paramedical


Main Purpose

Assisting the pharmacy storekeeper in ensuring the proper general functioning of the central pharmacy and the supply to other field pharmacies , according to MSF protocols, standards and procedures in order to keep pharmacy stock above security level


Accountabilities

  • Maintaining the adequacy of storage and hygiene conditions of pharmacy according to MSF protocols.
  • Participating in physical inventories and organization of stock according to MSF recommended storage guidelines.
  • Participating in preparing and sending to the different health structure (packaging, transport…). If working as a dispenser, verify with prescriber in case of unclear prescription or difference from standard protocols, and that patients are counseled appropriately regarding their prescribed treatments
  • Participating in the reception of supplies
  • Ensuring that no material is taken without authorization and that the security regulations of the pharmacy are respected.
  • Reporting immediately in case of robbery/damage of medical equipment or medicines. Taking actions to avoid or prevent the robberies and damages on the equipment.
  • Updating stock cards and informing the stock manager as soon as an item reaches the minimum or maximum threshold or is about to expired

Education

Literacy and numeracy. Medical profile not essential but recommended


Experience

Experience in similar positions would be an asset


Language Level Description

B1  Independent User

Threshold or intermediate

  • Can understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc.
  • Can deal with most situations likely to arise while travelling in an area where the language is spoken.
  • Can produce simple connected text on topics that are familiar or of personal interest.
  • Can describe experiences and events, dreams, hopes and ambitions and briefly give reasons and explanations for opinions and plans.


Technical Skills



Person / material hygiene

Under Supervision

Capacity to ensure adequate use of Personal Protective Equipment (PPE)

Infection control

Under Supervision

Knowledge and respect of universal standard precautions

Knowledge and respect of disinfection material guidelinesL1 Knowledge and respect of universal standard precautions

Knowledge and respect of disinfection material guidelines

Pharmacy

Master

Able to issue accurate drug prescriptions

Stock

Under Supervision

Able to manage ward/OT material stock (inventory, refilling)

Able to evaluate equipment status (availability, functioning)

L1  able to manage ward/OT material stock (inventory, refilling)

Able to evaluate equipment status (availability, functioning)


Transversal Competencies



Commitment to MSF’s Principles

Demonstrates knowledge of and accepts MSF’s principles

  • Respects the choices made by the organisation.
  • Has basic knowledge of MSF’s mission and main activities.
  • Respects and accepts the medical ethics and principles of MSF.
  • Knows the difference between MSF’s activities and those of other NGOs and actors.

Behavioural Flexibility

Accepts changes

  • Accepts changes without knowing the full reasons for them.
  • Accepts new ideas in a positive way.
  • Positively accepts changes in his/her environment.
  • Accepts arguments opposed to his/her own.
  • Is willing to listen and to take on new tasks in his/her job. 

Stress Management

Manages own stress

  • Expresses awareness of his/her own stress level.
  • Is able to identify causes of his/her own stress and/or asks for help in detecting them.
  • Is able to express to others his/her personal stressors at an appropriate time without overwhelming them. 

Results and Quality Orientation

Performs his/her work

  • Knows objectives of the job.
  • Defines tasks to achieve objectives and establishes a working plan.
  • Reviews and checks his/her work to detect mistakes and to correct them immediately.
  • Values high-quality work. 

Service Orientation

Knows and understands clients’ needs and interests

  • Identifies and has a clear understanding of who the client to be served is.
  • Identifies clients’ needs and concerns, and provides them with useful information and quick solutions.
  • Listens to clients and asks them questions to determine their needs and motivations.
  • Gets to know how the rest of the team works. 

Teamwork and Cooperation

Acknowledges the importance of teamwork and cooperation

  • Is responsible for his/her work because he/she knows the repercussions it has on the team or on others.
  • Establishes and maintains good working relationships with colleagues, is accessible and listens to others.
  • Cooperates with the team and supports decisions made.
  • Demonstrates a predisposition to work with others and gives help when asked.
  • Acknowledges there are common goals as well as individual objectives deriving from the personal plan of action. 


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