MS01903
SUPERVISEUR EN SANTE MENTALE
Niveau 8
Responsabilité Hiérarchique
Responsable activité santé mentale
Responsabilité Fonctionnelle
Responsable activité santé mentale
Domaine Professionnel
Médical
But principal
Participer à la planification, supervision et coordination des services liés à la santé mentale / services d’assistance psychosociale au sein du programme dans le respect des normes de MSF afin de fournir une prise en charge qui soit la plus appropriée possible aux patients souffrant de troubles mentaux.
Responsabilités
- Participer à la planification, l’organisation et la coordination des activités favorisant la santé mentale en coopération étroite avec le responsable activité santé mentale et les autres membres de l’équipe médicale afin d’assurer une mise en œuvre rentable et efficace des ressources nécessaires tout en maintenant un niveau de qualité élevé au sein des programmes et des activités de MSF.
- Coordonner les activités de services de conseil avec les autres acteurs concernés et communiquer avec les homologues locaux (p.ex. MSP, OMS, CICR et ONG) à propos des questions de santé mentale, y compris les services d’orientation.
- Superviser les activités quotidiennes favorisant la santé mentale et l’assistance apportée aux patients conformément aux protocoles et normes de MSF afin de fournir une prise en charge qui soit la plus appropriée possible aux patients souffrant de troubles psychosociaux.
- Communiquer avec les autres membres de l’équipe MSF du projet.
- Superviser en étroite coopération avec le service RH les processus associés (recrutement, formation/initiation, évaluation, détection des potentiels, développement et communication) du personnel placé sous sa responsabilité afin de s’assurer de la présence des effectifs et des connaissances nécessaires.
- Superviser les processus administratifs liés au fonctionnement psychosocial.
- Apporter un soutien psychologique aux patients conformément aux protocoles de MSF lorsque c’est nécessaire afin d’améliorer l’état de santé mentale des patients et leur autonomie.
- Compiler les données et les statistiques liées aux activités de gestion des patients souffrant de troubles mentaux et les mettre à la disposition du responsable activité santé mentale.
- Propose une supervision de l’offre de conseils cliniques aux conseillers en santé mentale en coopération avec le responsable activité santé mentale.
- Assurer le respect de la confidentialité des informations liées aux patients.
Éducation
Diplôme en sciences psychosociales ou dans un domaine lié essentiel.
Expérience
Expérience dans le conseil psychosocial d’au moins deux ans.
Language Level Description
B1 Independent User
Threshold or intermediate
- Can understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc.
- Can deal with most situations likely to arise while travelling in an area where the language is spoken.
- Can produce simple connected text on topics that are familiar or of personal interest.
- Can describe experiences and events, dreams, hopes and ambitions and briefly give reasons and explanations for opinions and plans.
Technical Skills
Data management
Autonomous
Able to provide routine data analysis
Person / material hygiene
Autonomous
Able to supervise use of PPE in a service or department
Infection control
Under Supervision
Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelinesL1 Knowledge and respect of universal standard precautions
Knowledge and respect of disinfection material guidelines
Pharmacy
Expert
Able to perform rational use of prescription analysis
Able to ensure quality control on drug management
Knowledge of drugs: action, interaction and side effects
Able to evaluate the quality level of patient therapy education
Mastery of pharmacy management softwareL4 Able to perform rational use of prescription analysis
Able to ensure quality control on drug management
Knowledge of drugs: action, interaction and side effects
Able to evaluate the quality level of patient therapy education
Mastery of pharmacy management software
Counseling
Master
Able to provide training in counseling and technical supervision on counseling sessions (group and individual)
Able to make diagnosis and to provide appropriate psycho-social intervention accordingly
Able to develop counseling tools
Able to define, implement and coordinate counseling/psycho-social/education activities
Social Sciences methodology
Under Supervision
Able to administrate a quantitative questionnaire (interviewer)
Able to administrate socio-economical closed questionnaire
Able to collaborate in the mapping of a geographical area
Able to collaborate in the mapping of the different actors, organization, etc
Health promotion
Autonomous
Perform all HP activities of prevention, education and mobilization
Apply a range of different approaches to HP ( 3 different approaches and more).
Knowledge of socio-economical context, capacity to identify its key people and to make them sensitive to MSF objectives
Manage a range of medical topic (three or more)
Adapt the existing messages and tools to the context
Clinical competence
Master
Able to identify basic pathological conditions (apathy, anorexia, see jd…)
Capacity to address to specific medical conditions (hypothermia and fever)
Transversal Competencies
Commitment to MSF’s Principles
Demonstrates loyalty, awareness and respect for MSF’s values
- Expresses his/her interest by talking/asking/giving informed opinions about MSF’s activities.
- Expresses he/she wants to work with MSF because of its principles and mission.
- Overtly expresses his/her satisfaction at belonging to MSF and defends MSF’s social mission.
- Refers to beneficiaries* when speaking about his/her own work.
- Always transmits a positive image of MSF in front of both colleagues and external people.
- Translates the principles of MSF into actions.
Behavioural Flexibility
Adapts behaviour to the needs of the situation
- Accepts decisions which are not completely in line with his/her personal opinions.
- Is flexible in applying and adapting procedures.
- Adapts his/her behaviour to the characteristics of the interlocutor and/or situation.
- Learns from problems and difficulties, becoming more competent at resolving similar situations in the future.
- Looks for adaptable solutions in order to achieve objectives.
- Reassesses priorities when circumstances change, focusing on objectives.
Stress Management
Understands other people’ s stress
- Has an understanding attitude towards other people’s mistakes and shortcomings.
- Gives calm and polite answers and repeats them patiently if necessary.
- Uses techniques or plans activities to manage his/her own stress.
- Responds and acts constructively in conflictive situations.
Results and Quality Orientation
Works towards objectives, preserving established standards
- Perseveres until the objectives of the job and the team have been met.
- Complies with the procedures, processes and rules set by MSF.
- Is aware that the purpose of his/her job is to meet the specified objectives.
- Is autonomous.
- Mobilizes resources.
- Analyses problems and constraints.
Teamwork and Cooperation
Shares information and coordinates with team and/or others
- Shares significant information in a timely manner and actively seeks the opinion of team members or others through empathetic communication.
- Allows others to question work/input if this leads to improvement.
- Coordinates with other team members to ensure that common objectives are achieved.
- Shows interest in and empathy with team members.
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