LT03601

AGENTE DE TRANSPORTE Y ADUANAS

Nivel   5



Responsabilidad Jerárquica

Responsable de Aprovisionamiento

Responsabilidad Funciónal

Responsable de Aprovisionamiento

Área Profesional

Logística


Objetivo Principal

En conformidad con los procedimientos de MSF y en colaboración con el Responsable de Aprovisionamiento y el Supervisor de Almacén, garantizar un despacho eficaz de los artículos para permitir un buen funcionamiento de la misión.


Responsabilidades

  • En conjunto con el Responsable de Aprovisionamiento y el Supervisor de Almacén, gestionar y planificar el despacho de los artículos entre los proyectos y/o de la capital a los proyectos, seleccionando el medio de transporte más adecuado.
  • Encargarse de la recepción de los fletes internacionales y su reenvío a terreno. Encargarse de todos los aspectos relacionados con aduanas y administración.
  • Preparar el despacho de artículos comprados a nivel local y gestionar todo el trabajo administrativo correspondiente.
  • Analizar regularmente el mercado (empresas, precios, servicios, retrasos, etc.) y proponer diferentes proveedores externos para su validación.

Formación

Educación secundaria, esencial.


Experiencia

Un mínimo de dos o tres años de experiencia en el departamento de Logística.


Language Level Description

B1  Independent User

Threshold or intermediate

  • Can understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc.
  • Can deal with most situations likely to arise while travelling in an area where the language is spoken.
  • Can produce simple connected text on topics that are familiar or of personal interest.
  • Can describe experiences and events, dreams, hopes and ambitions and briefly give reasons and explanations for opinions and plans.


Technical Skills



Transport

MASTER

Knowledge on freight forwarding (local and international)

Able to calculate and analyse transport costs according to different modes

Able to calculate transport lead times

Able to follow up transport claims

Knowledge for good distribution practices on transport

Knowledge of IATA and other regulations

Knowledge of transport insurance

Able to write local transport contracts.

Customs

MASTER

Knowledge of freight forwarding from a custom point of view

Understanding of custom cost calculation

Understanding of the local custom process.

Able to identify the key actors of the importation process

Supply IS

UNDER SUPERVISION

Able to use supply software with regards to their activity.

Customer Service Management

UNDER SUPERVISION

Able to understand priority and constraints of the customer.

Supply process Synchronization

MASTER

Able to collect indicators and to analyse them with regards to their activities


Transversal Competencies



Commitment to MSF’s Principles

Demonstrates knowledge of and accepts MSF’s principles

  • Respects the choices made by the organisation.
  • Has basic knowledge of MSF’s mission and main activities.
  • Respects and accepts the medical ethics and principles of MSF.
  • Knows the difference between MSF’s activities and those of other NGOs and actors.

Behavioural Flexibility

Accepts changes

  • Accepts changes without knowing the full reasons for them.
  • Accepts new ideas in a positive way.
  • Positively accepts changes in his/her environment.
  • Accepts arguments opposed to his/her own.
  • Is willing to listen and to take on new tasks in his/her job. 

Stress Management

Manages own stress

  • Expresses awareness of his/her own stress level.
  • Is able to identify causes of his/her own stress and/or asks for help in detecting them.
  • Is able to express to others his/her personal stressors at an appropriate time without overwhelming them. 

Results and Quality Orientation

Performs his/her work

  • Knows objectives of the job.
  • Defines tasks to achieve objectives and establishes a working plan.
  • Reviews and checks his/her work to detect mistakes and to correct them immediately.
  • Values high-quality work. 

Service Orientation

Knows and understands clients’ needs and interests

  • Identifies and has a clear understanding of who the client to be served is.
  • Identifies clients’ needs and concerns, and provides them with useful information and quick solutions.
  • Listens to clients and asks them questions to determine their needs and motivations.
  • Gets to know how the rest of the team works. 

Teamwork and Cooperation

Acknowledges the importance of teamwork and cooperation

  • Is responsible for his/her work because he/she knows the repercussions it has on the team or on others.
  • Establishes and maintains good working relationships with colleagues, is accessible and listens to others.
  • Cooperates with the team and supports decisions made.
  • Demonstrates a predisposition to work with others and gives help when asked.
  • Acknowledges there are common goals as well as individual objectives deriving from the personal plan of action. 


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